10 TROUBLESHOOTING

MELSEC-Q

10.3.13Troubleshooting when it is unclear whether the communication error cause is in the Q series C24 or an external device

Symptom

Cause

 

 

Corrective action

MC

 

 

• Test the Q series C24 as described below to

 

 

 

check where the cause is.

 

 

 

1) Check the hardware.

 

 

 

 

 

• The Q series C24 must be installed firmly.

 

 

 

 

 

• The pins of the Q series C24 must not be

 

 

 

 

 

bent or otherwise abnormal.

 

 

 

2) Test the Q series C24 alone. (See Section

 

 

 

 

4.7.)

 

 

 

 

 

• ROM/RAM/switch test must not generate

 

 

 

 

 

any errors.

 

 

 

 

 

• Self loopback test must not generate any

 

 

 

 

 

errors.

 

 

 

3) Check the state of the PLC CPU.

 

 

 

 

 

• There must not be any errors that stop

 

• Whether the

 

 

 

PLC CPU operation.

 

 

 

 

 

 

 

Note

 

 

communications error

 

 

 

 

The following methods are available for

 

cause is in the Q series

 

 

testing if normal communications are possible

 

C24 or an external

 

 

with the Q series C24 alone.

 

device is unclear.

 

 

1) With one the Q series C24, set CH1 and

 

 

 

 

 

CH2 to the non procedure protocol and

 

 

 

 

 

connect the wiring the same as for the self

 

 

 

 

 

loopback test and transmit data from one

 

 

 

 

 

channel and receive the transmitted data

 

 

 

 

 

at the other channel. If the transmitted

 

 

 

 

 

data and the received data are the same,

 

 

 

 

 

transmit and receive processing is

 

 

 

 

 

performed normally.

 

 

 

 

2) When two Q series C24 are available, set

 

 

 

 

 

one Q series C24 to the non procedure

 

 

 

 

 

protocol and the other Q series C24 to a

 

 

 

 

 

dedicated protocol and transmit an MC

 

 

 

 

 

protocol message from the non procedure

 

 

 

 

 

protocol station. If the MC protocol station

 

 

 

 

 

returns the transmit message normally,

 

 

 

 

 

transmit and receive processing is

 

 

 

 

 

normal.

 

Bidirectional Non procedure

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