CDM-Qx Satellite Modem

Revision 5

Preface

MN/CDMQx.IOM

CUSTOMER SUPPORT

Contact the Comtech EF Data Customer Support Department for:

Product support or training

Information on upgrading or returning a product

Reporting comments or suggestions concerning manuals

Contact Customer Support using any of the following methods:

Mail:

Comtech EF Data

Email: service@comtechefdata.com

 

Customer Support Department

 

 

2114 West 7th Street

Internet: www.comtechefdata.com

 

Tempe, Arizona 85281 USA

 

Phone: 480.333.2200 (Main Comtech EF Data Number)

 

 

480.333.4357 (Customer Support Desk)

 

Fax:

480.333.2161

 

To return a Comtech EF Data product (in-warranty and out-of-warranty) for repair or replacement:

1.Request a Return Material Authorization (RMA) number from the Comtech EF Data Customer Support Department.

2.Be prepared to supply the Customer Support representative with the model number, serial number, and a description of the problem.

3.To ensure that the product is not damaged during shipping, pack the product in its original shipping carton/packaging.

4.Ship the product back to Comtech EF Data. (Shipping charges should be prepaid.)

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Mocomtech CDM-QX operation manual Customer Support