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Motorola QIP7000 installation manual d01 General Status, Diagnostics, 574702-001 a

Models: QIP7000

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Diagnostics

d01 General Status

This diagnostic displays system status information on the OSD and front panel. The information is updated each time the diagnostic is displayed.


QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual		35
574702-001 a	This document is uncontrolled pending incorporation in a Motorola CMS

Page 43

Image 43

Motorola QIP7000 installation manual d01 General Status, Diagnostics, 574702-001 a

Contents

QIP7000 P2 Series Installation ManualHybrid QAM/IP HD Set-top Terminal 2009 Motorola, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work such as translation, transformation, or adaptation without written permission from Motorola, Inc During Transportation to the Subscriber Home Safety and ComplianceIMPORTANT SAFETY INSTRUCTIONS Important Safety ConsiderationsFCC Compliance During Installationthe user’s authority to operate the equipment Canada Industry Canada IC FCC Declaration of ConformityCaring for the Environment by Recycling Introduction ContentsSafety and Compliance InstallationTables 574702-001 a Figures1Introduction 574702-001 a Figure 1 - QIP7232 Front and rear viewsFigure 2 - QIP7100 Front and rear views IntroductionStandard DVR Functionality Only available with the QIP7232 FeaturesStandard Audio/Video Features TunersStandard Miscellaneous Features Standard Data FeaturesTable 1 - DVR Recording Time Guidelines Calling for Repairs Getting HelpMotorola Online http//businessonline.motorola.com Table 2 - Front panel Front PanelRear Panel Figure 3 - QIP7232 front panelLable Description M-CardFigure 4 - Rear panel Table 3 - Rear panel connections OverviewPON Overview System OverviewFigure 5 - PON overview Whole Home IP Video Customer Premises Network-Embedded MoCA BHR Figure 6 - Whole Home IP Video CPE overview Figure 7 - MoCA RF spectrum MoCAFigure 8 - Multi room DVR network Multi-Room DVRInstallation Whole Home IP Video Network InstallationFigure 10 - MoCA Set-Tops InstallationFigure 11 - QIP Set-Top MAC Addresses During the installationBefore You Begin STB MACTable 4 - Sample table listing signal levels and MAC Addresses 2. Optimize the high-definition settingsChecking the Home Coaxial Network Topology can cause ingress Video Connection OptionsTable 5 - QIP7000 series video outputs Clearing the Hard Drive Audio Connection OptionsFigure 12 - Connecting to the ONT1000 Connecting to the ONTnetwork or satellite dish Figure 13 - Connecting to the ONT1000M Connecting to the ONT with embedded MoCAnetwork or satellite dish Description Table 6 - ONT1000M ConnectionsInstallation NameConnecting the Home Router Connecting Homes with Multiple Existing Cable DropsConnecting the Home Router - embedded MoCA ONT Installation Overview Figure 14 - Cabling to an HDTV Cabling to an HDTV for Video574702-001 a Cabling to an HDTV for AudioFigure 15 - Cabling to an HDTV for Audio InstallationFigure 16 - Cabling to an HDTV and A/V Receiver for Video Cabling to a High-Definition TV and an A/V Receiver for VideoFigure 17 - Cabling to an HDTV and A/V Receiver Cabling to a High-Definition TV and an A/V Receiver for Audio574702-001 a Cabling to a Standard-Definition TVFigure 18 - Cabling to a Standard Definition stereo TV InstallationFigure 19 - Cabling to a Standard Definition TV, A/V Receiver and VCR Cabling to a Standard-Definition TV, A/V Receiver and VCRFigure 20 - Sample data devices you can connect to the QIP7000 series Data Device ConnectionsOptimizing the High-Definition Settings Operational Check for the Remote ControlVerifying the MoCA Network The User Settings menu options are Press the and keys to highlight the setting you wish to changeTo exit the setting and move to another setting, press the or key To exit the menu and save your settings, press the power or menu keyThis document is uncontrolled pending incorporation in a Motorola CMS InstallationSetting Description 574702-001 aconfigured USER. Defaults to AUTO. Options are AUTO or USER Graphics Overlaying the VideoUsing the Diagnostics 4DiagnosticsFigure 21 - Example of the front panel display for the main menu This document is uncontrolled pending incorporation in a Motorola CMS d01 General StatusDiagnostics 574702-001 acode indicator Figure 22 - Example General Status display no errorDiagnostics Error codeDescription DiagnosticsError Code Field574702-001 a Figure 23 - Front panel display for Purchase Status diagnosticd02 Purchase Status DiagnosticsDescription DiagnosticsThe Purchase Status fields are Field574702-001 a Figure 24 - Front panel display for the OOB diagnosticd03 Out-Of-Band OOB Status DiagnosticsFront Panel DiagnosticsField DescriptionAgile OOB Tuner Hunting Diagnostics Figure 4-5 Front panel display for in-band diagnosticFigure 25 - Front panel display for in band diagnostic d04 In-Band StatusFront Panel DiagnosticsField Description574702-001 a d05 Unit Address/SecurityFigure 26 - Front panel display of a unit address DiagnosticsDescription Separable SecurityDiagnostics FieldDescription DiagnosticsThe Separable Security fields are Fieldd06 Current Channel Status Epoch authorization Figure 27 - Current channel status front panel displaysDiagnostics PurchasablePreview indicatorindicatorFront Panel DiagnosticsField Description574702-001 a d07 Upstream StatusFigure 28 - Ethernet Return front panel display DiagnosticsDescription DiagnosticsThe Ethernet Return fields are Fieldd08 Code Modules This document is uncontrolled pending incorporation in a Motorola CMS Figure 29 - Front panel display for code modulesDiagnostics 574702-001 aStatus DiagnosticsField DescriptionField d09 Memory ConfigurationNote There is no front panel display for this diagnostic DiagnosticsDescription d10 Audio/Video StatusDiagnostics FieldOSD Display DiagnosticsField Description574702-001 a DiagnosticsField DescriptionThis document is uncontrolled pending incorporation in a Motorola CMS d11 Interface/Port StatusDiagnostics 574702-001 a574702-001 a DiagnosticsThis document is uncontrolled pending incorporation in a Motorola CMS Description DiagnosticsThe Interface Status fields are FieldDescription d12 User Setting StatusDiagnostics Setting574702-001 a DiagnosticsSetting Description574702-001 a d13 DVR/Hard Drive StatusThis two-page diagnostic displays the DVR and hard-drive status DiagnosticsField DiagnosticsNo - There is no over-temp problem The DVR/Hard Drive Status fields areDescription d14 Application Specific InformationDiagnostics FieldField d15 Interactive StatusFigure 30 - Interactive status front panel display Diagnostics574702-001 a DiagnosticsField DescriptionDescription d16 Connected HomeDiagnostics FieldTable 7 - TX Data Rate This document is uncontrolled pending incorporation in a Motorola CMS d17 Key Pad / LED TestDiagnostics 574702-001 aProblem 5TroubleshootingTable 8 - Troubleshooting Guidelines TroubleshootingNote Closed captioning may not be available on the current program TroubleshootingProblem Possible SolutionThere are black bars above and below the picture TroubleshootingProblem Possible SolutionInsufficient RF Network Throughput IP Network IssuesBypassing an Amplifier Figure 31 - Using a diplexer to bypass a line amplifier574702-001 a 09/2009 Motorola, Inc 101 Tournament Drive Horsham, PA 19044 U.S.A