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Motorola QIP7000 d14 Application Specific Information, Diagnostics, Field, Description

Models: QIP7000

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Diagnostics

d14 Application Specific Information

This diagnostic displays information about application servers:

The Application Specific Information fields are:

Field	Description

Server# Name	The application server name of up to 14 alphanumeric characters. It is
	blank if the value is invalid or no value can be retrieved.

Srvr # IP Addr	The application server’s IP address in dotted-decimal format
	xxx.xxx.xxx.xxx; each xxx is from 0 to 255. It is blank if the value is
	invalid or no value can be retrieved.


QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual		67
574702-001 a	This document is uncontrolled pending incorporation in a Motorola CMS

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Motorola QIP7000 installation manual d14 Application Specific Information, Diagnostics, Field, Description, 574702-001 a

Contents

Installation Manual QIP7000 P2 SeriesHybrid QAM/IP HD Set-top Terminal 2009 Motorola, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work such as translation, transformation, or adaptation without written permission from Motorola, Inc During Transportation to the Subscriber Home Safety and ComplianceIMPORTANT SAFETY INSTRUCTIONS Important Safety ConsiderationsDuring Installation FCC Compliancethe user’s authority to operate the equipment FCC Declaration of Conformity Canada Industry Canada ICCaring for the Environment by Recycling Introduction ContentsSafety and Compliance InstallationTables 574702-001 a Figures1Introduction 574702-001 a Figure 1 - QIP7232 Front and rear viewsFigure 2 - QIP7100 Front and rear views IntroductionStandard DVR Functionality Only available with the QIP7232 FeaturesStandard Audio/Video Features TunersStandard Data Features Standard Miscellaneous FeaturesTable 1 - DVR Recording Time Guidelines Getting Help Calling for RepairsMotorola Online http//businessonline.motorola.com Table 2 - Front panel Front PanelRear Panel Figure 3 - QIP7232 front panelLable Description M-CardFigure 4 - Rear panel Table 3 - Rear panel connections OverviewSystem Overview PON OverviewFigure 5 - PON overview Whole Home IP Video Customer Premises Network-Embedded MoCA BHR Figure 6 - Whole Home IP Video CPE overview Figure 7 - MoCA RF spectrum MoCAFigure 8 - Multi room DVR network Multi-Room DVRInstallation Whole Home IP Video Network InstallationFigure 10 - MoCA Set-Tops InstallationFigure 11 - QIP Set-Top MAC Addresses During the installationBefore You Begin STB MAC2. Optimize the high-definition settings Table 4 - Sample table listing signal levels and MAC AddressesChecking the Home Coaxial Network Topology Video Connection Options can cause ingressTable 5 - QIP7000 series video outputs Clearing the Hard Drive Audio Connection OptionsConnecting to the ONT Figure 12 - Connecting to the ONT1000network or satellite dish Connecting to the ONT with embedded MoCA Figure 13 - Connecting to the ONT1000Mnetwork or satellite dish Description Table 6 - ONT1000M ConnectionsInstallation NameConnecting Homes with Multiple Existing Cable Drops Connecting the Home RouterConnecting the Home Router - embedded MoCA ONT Installation Overview Figure 14 - Cabling to an HDTV Cabling to an HDTV for Video574702-001 a Cabling to an HDTV for AudioFigure 15 - Cabling to an HDTV for Audio InstallationFigure 16 - Cabling to an HDTV and A/V Receiver for Video Cabling to a High-Definition TV and an A/V Receiver for VideoFigure 17 - Cabling to an HDTV and A/V Receiver Cabling to a High-Definition TV and an A/V Receiver for Audio574702-001 a Cabling to a Standard-Definition TVFigure 18 - Cabling to a Standard Definition stereo TV InstallationFigure 19 - Cabling to a Standard Definition TV, A/V Receiver and VCR Cabling to a Standard-Definition TV, A/V Receiver and VCRFigure 20 - Sample data devices you can connect to the QIP7000 series Data Device ConnectionsOperational Check for the Remote Control Optimizing the High-Definition SettingsVerifying the MoCA Network The User Settings menu options are Press the and keys to highlight the setting you wish to changeTo exit the setting and move to another setting, press the or key To exit the menu and save your settings, press the power or menu keyThis document is uncontrolled pending incorporation in a Motorola CMS InstallationSetting Description 574702-001 aconfigured USER. Defaults to AUTO. Options are AUTO or USER Graphics Overlaying the Video4Diagnostics Using the DiagnosticsFigure 21 - Example of the front panel display for the main menu This document is uncontrolled pending incorporation in a Motorola CMS d01 General StatusDiagnostics 574702-001 acode indicator Figure 22 - Example General Status display no errorDiagnostics Error codeDescription DiagnosticsError Code Field574702-001 a Figure 23 - Front panel display for Purchase Status diagnosticd02 Purchase Status DiagnosticsDescription DiagnosticsThe Purchase Status fields are Field574702-001 a Figure 24 - Front panel display for the OOB diagnosticd03 Out-Of-Band OOB Status DiagnosticsFront Panel DiagnosticsField DescriptionAgile OOB Tuner Hunting Diagnostics Figure 4-5 Front panel display for in-band diagnosticFigure 25 - Front panel display for in band diagnostic d04 In-Band StatusFront Panel DiagnosticsField Description574702-001 a d05 Unit Address/SecurityFigure 26 - Front panel display of a unit address DiagnosticsDescription Separable SecurityDiagnostics FieldDescription DiagnosticsThe Separable Security fields are Fieldd06 Current Channel Status Epoch authorization Figure 27 - Current channel status front panel displaysDiagnostics PurchasablePreview indicatorindicatorFront Panel DiagnosticsField Description574702-001 a d07 Upstream StatusFigure 28 - Ethernet Return front panel display DiagnosticsDescription DiagnosticsThe Ethernet Return fields are Fieldd08 Code Modules This document is uncontrolled pending incorporation in a Motorola CMS Figure 29 - Front panel display for code modulesDiagnostics 574702-001 aStatus DiagnosticsField DescriptionField d09 Memory ConfigurationNote There is no front panel display for this diagnostic DiagnosticsDescription d10 Audio/Video StatusDiagnostics FieldOSD Display DiagnosticsField Description574702-001 a DiagnosticsField DescriptionThis document is uncontrolled pending incorporation in a Motorola CMS d11 Interface/Port StatusDiagnostics 574702-001 aDiagnostics 574702-001 aThis document is uncontrolled pending incorporation in a Motorola CMS Description DiagnosticsThe Interface Status fields are FieldDescription d12 User Setting StatusDiagnostics Setting574702-001 a DiagnosticsSetting Description574702-001 a d13 DVR/Hard Drive StatusThis two-page diagnostic displays the DVR and hard-drive status DiagnosticsField DiagnosticsNo - There is no over-temp problem The DVR/Hard Drive Status fields areDescription d14 Application Specific InformationDiagnostics FieldField d15 Interactive StatusFigure 30 - Interactive status front panel display Diagnostics574702-001 a DiagnosticsField DescriptionDescription d16 Connected HomeDiagnostics FieldTable 7 - TX Data Rate This document is uncontrolled pending incorporation in a Motorola CMS d17 Key Pad / LED TestDiagnostics 574702-001 aProblem 5TroubleshootingTable 8 - Troubleshooting Guidelines TroubleshootingNote Closed captioning may not be available on the current program TroubleshootingProblem Possible SolutionThere are black bars above and below the picture TroubleshootingProblem Possible SolutionInsufficient RF Network Throughput IP Network IssuesBypassing an Amplifier Figure 31 - Using a diplexer to bypass a line amplifier574702-001 a 09/2009 Motorola, Inc 101 Tournament Drive Horsham, PA 19044 U.S.A