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Motorola QIP7000 Before You Begin, During the installation, Stb Mac, QIP Set-Top MAC Addresses

Models: QIP7000

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Before You Begin

Installation

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Before You Begin

Before you move or change components on the subscriber’s entertainment system:

•Be sure you have all required tools and equipment.

•Review the installation instructions.

•Check the home coaxial topology. Be sure no cable network or satellite dish is connected. Be sure there are no amplifiers that could interfere with the MoCA network. Determine the numbers and type of splitters used. Verify that the signal at each coaxial outlet you will use is in the range -10 to +10 dBmV. If necessary, replace or move amplifiers or splitters.

•Check the home entertainment system. Determine if you are connecting to a Standard-Definition (analog NTSC supporting RF input, Baseband Composite video, or S-Video) or a High-Definition TV (Component video, HDMI, DVI or IEEE 1394).

•Determine if the subscriber has other equipment to be connected to the terminal (Home Theater or A/V receiver, VCR, etc.). Verify that you have the necessary cables and other required items.

•If the customer ordered multi-room DVR, have the customer specify one QIP7200 as the media hub. Be sure you install the media hub before connecting any other set- tops.

•If the customer ordered a QIP7200 but did not order multi-room DVR, install the QIP7200 at the most likely media hub location before connecting the other set-tops.

•For the QIP7200 only, be sure all previously-recorded programs are erased from the hard drive.

•From the labels on the bottom of each device, record the STB MAC address and serial number of each set-top.

STB MAC: 1234567890987654

Figure 11 – QIP Set-Top MAC Addresses

During the installation:

1.Connect to the ONT.

2.Connect the home router.

3.Connect the RF coaxial cable to the RF connector in on each set-top.

4.Connect the A/V connections for each set-topto the home theater equipment.


QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual		14
574702-001 a	This document is uncontrolled pending incorporation in a Motorola CMS

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Motorola QIP7000 Before You Begin, During the installation, Stb Mac, QIP Set-Top MAC Addresses, Connect the home router

Contents

QIP7000 P2 Series Installation ManualHybrid QAM/IP HD Set-top Terminal 2009 Motorola, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work such as translation, transformation, or adaptation without written permission from Motorola, Inc Important Safety Considerations Safety and ComplianceIMPORTANT SAFETY INSTRUCTIONS During Transportation to the Subscriber HomeFCC Compliance During Installationthe user’s authority to operate the equipment Canada Industry Canada IC FCC Declaration of ConformityCaring for the Environment by Recycling Installation ContentsSafety and Compliance IntroductionTables Figures 574702-001 a1Introduction Introduction Figure 1 - QIP7232 Front and rear viewsFigure 2 - QIP7100 Front and rear views 574702-001 aTuners FeaturesStandard Audio/Video Features Standard DVR Functionality Only available with the QIP7232Standard Miscellaneous Features Standard Data FeaturesTable 1 - DVR Recording Time Guidelines Calling for Repairs Getting HelpMotorola Online http//businessonline.motorola.com Figure 3 - QIP7232 front panel Front PanelRear Panel Table 2 - Front panelOverview M-CardFigure 4 - Rear panel Table 3 - Rear panel connections Lable DescriptionPON Overview System OverviewFigure 5 - PON overview Whole Home IP Video Customer Premises Network-Embedded MoCA BHR Figure 6 - Whole Home IP Video CPE overview MoCA Figure 7 - MoCA RF spectrumMulti-Room DVR Figure 8 - Multi room DVR networkInstallation Whole Home IP Video Network InstallationFigure 10 - MoCA Set-Tops InstallationSTB MAC During the installationBefore You Begin Figure 11 - QIP Set-Top MAC AddressesTable 4 - Sample table listing signal levels and MAC Addresses 2. Optimize the high-definition settingsChecking the Home Coaxial Network Topology can cause ingress Video Connection OptionsTable 5 - QIP7000 series video outputs Audio Connection Options Clearing the Hard DriveFigure 12 - Connecting to the ONT1000 Connecting to the ONTnetwork or satellite dish Figure 13 - Connecting to the ONT1000M Connecting to the ONT with embedded MoCAnetwork or satellite dish Name Table 6 - ONT1000M ConnectionsInstallation DescriptionConnecting the Home Router Connecting Homes with Multiple Existing Cable DropsConnecting the Home Router - embedded MoCA ONT Installation Overview Cabling to an HDTV for Video Figure 14 - Cabling to an HDTVInstallation Cabling to an HDTV for AudioFigure 15 - Cabling to an HDTV for Audio 574702-001 aCabling to a High-Definition TV and an A/V Receiver for Video Figure 16 - Cabling to an HDTV and A/V Receiver for VideoCabling to a High-Definition TV and an A/V Receiver for Audio Figure 17 - Cabling to an HDTV and A/V ReceiverInstallation Cabling to a Standard-Definition TVFigure 18 - Cabling to a Standard Definition stereo TV 574702-001 aCabling to a Standard-Definition TV, A/V Receiver and VCR Figure 19 - Cabling to a Standard Definition TV, A/V Receiver and VCRData Device Connections Figure 20 - Sample data devices you can connect to the QIP7000 seriesOptimizing the High-Definition Settings Operational Check for the Remote ControlVerifying the MoCA Network To exit the menu and save your settings, press the power or menu key Press the and keys to highlight the setting you wish to changeTo exit the setting and move to another setting, press the or key The User Settings menu options are574702-001 a InstallationSetting Description This document is uncontrolled pending incorporation in a Motorola CMSGraphics Overlaying the Video configured USER. Defaults to AUTO. Options are AUTO or USERUsing the Diagnostics 4DiagnosticsFigure 21 - Example of the front panel display for the main menu 574702-001 a d01 General StatusDiagnostics This document is uncontrolled pending incorporation in a Motorola CMSError code Figure 22 - Example General Status display no errorDiagnostics code indicatorField DiagnosticsError Code DescriptionDiagnostics Figure 23 - Front panel display for Purchase Status diagnosticd02 Purchase Status 574702-001 aField DiagnosticsThe Purchase Status fields are DescriptionDiagnostics Figure 24 - Front panel display for the OOB diagnosticd03 Out-Of-Band OOB Status 574702-001 aDescription DiagnosticsField Front PanelAgile OOB Tuner Hunting d04 In-Band Status Figure 4-5 Front panel display for in-band diagnosticFigure 25 - Front panel display for in band diagnostic DiagnosticsDescription DiagnosticsField Front PanelDiagnostics d05 Unit Address/SecurityFigure 26 - Front panel display of a unit address 574702-001 aField Separable SecurityDiagnostics DescriptionField DiagnosticsThe Separable Security fields are Descriptiond06 Current Channel Status PurchasablePreview indicatorindicator Figure 27 - Current channel status front panel displaysDiagnostics Epoch authorizationDescription DiagnosticsField Front PanelDiagnostics d07 Upstream StatusFigure 28 - Ethernet Return front panel display 574702-001 aField DiagnosticsThe Ethernet Return fields are Descriptiond08 Code Modules 574702-001 a Figure 29 - Front panel display for code modulesDiagnostics This document is uncontrolled pending incorporation in a Motorola CMSDescription DiagnosticsField StatusDiagnostics d09 Memory ConfigurationNote There is no front panel display for this diagnostic FieldField d10 Audio/Video StatusDiagnostics DescriptionDescription DiagnosticsField OSD DisplayDescription DiagnosticsField 574702-001 a574702-001 a d11 Interface/Port StatusDiagnostics This document is uncontrolled pending incorporation in a Motorola CMS574702-001 a DiagnosticsThis document is uncontrolled pending incorporation in a Motorola CMS Field DiagnosticsThe Interface Status fields are DescriptionSetting d12 User Setting StatusDiagnostics DescriptionDescription DiagnosticsSetting 574702-001 aDiagnostics d13 DVR/Hard Drive StatusThis two-page diagnostic displays the DVR and hard-drive status 574702-001 aThe DVR/Hard Drive Status fields are DiagnosticsNo - There is no over-temp problem FieldField d14 Application Specific InformationDiagnostics DescriptionDiagnostics d15 Interactive StatusFigure 30 - Interactive status front panel display FieldDescription DiagnosticsField 574702-001 aField d16 Connected HomeDiagnostics DescriptionTable 7 - TX Data Rate 574702-001 a d17 Key Pad / LED TestDiagnostics This document is uncontrolled pending incorporation in a Motorola CMSTroubleshooting 5TroubleshootingTable 8 - Troubleshooting Guidelines ProblemPossible Solution TroubleshootingProblem Note Closed captioning may not be available on the current programPossible Solution TroubleshootingProblem There are black bars above and below the pictureIP Network Issues Insufficient RF Network ThroughputFigure 31 - Using a diplexer to bypass a line amplifier Bypassing an AmplifierMotorola, Inc 101 Tournament Drive Horsham, PA 19044 U.S.A 574702-001 a 09/2009