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Motorola QIP7000 Contents, Safety and Compliance, Introduction, Overview, Installation

Models: QIP7000

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Contents
Safety and Compliance		i
Introduction		1
Features		3
Getting Help		5
Calling for Repairs		5
Overview		6
Front Panel		6
Rear Panel		6
M-Card™		7
System Overview		8
PON Overview		8
Whole Home IP Video Customer Premises Network—Embedded MoCA BHR		...................... 9
MoCA		11
Multi-Room DVR		12
Installation		13
Whole Home IP Video Network Installation		13
Before You Begin		14
During the installation:		14
Checking the Home Coaxial Network Topology		15
Video Connection Options		16
Audio Connection Options		17
Clearing the Hard Drive		17
Connecting to the ONT		18
Connecting to the ONT with embedded MoCA		19
Connecting Homes with Multiple Existing Cable Drops		21
Connecting the Home Router		21
Connecting the Home Router - embedded MoCA ONT		21
Installation Overview		22
Cabling to an HDTV for Video		23
Cabling to an HDTV for Audio		24
Cabling to a High-Definition TV and an A/V Receiver for Video		25
Cabling to a High-Definition TV and an A/V Receiver for Audio		26
Cabling to a Standard-Definition TV		27
Cabling to a Standard-Definition TV, A/V Receiver and VCR		28
Data Device Connections		29
Verifying the MoCA Network		30
QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual		iv
574702-001 a	This document is uncontrolled pending incorporation in a Motorola CMS

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Motorola QIP7000 installation manual Contents, Safety and Compliance, Introduction, Overview, Installation, 574702-001 a

Contents

Installation Manual QIP7000 P2 SeriesHybrid QAM/IP HD Set-top Terminal 2009 Motorola, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work such as translation, transformation, or adaptation without written permission from Motorola, Inc Important Safety Considerations Safety and ComplianceIMPORTANT SAFETY INSTRUCTIONS During Transportation to the Subscriber HomeDuring Installation FCC Compliancethe user’s authority to operate the equipment FCC Declaration of Conformity Canada Industry Canada ICCaring for the Environment by Recycling Installation ContentsSafety and Compliance IntroductionTables Figures 574702-001 a1Introduction Introduction Figure 1 - QIP7232 Front and rear viewsFigure 2 - QIP7100 Front and rear views 574702-001 aTuners FeaturesStandard Audio/Video Features Standard DVR Functionality Only available with the QIP7232Standard Data Features Standard Miscellaneous FeaturesTable 1 - DVR Recording Time Guidelines Getting Help Calling for RepairsMotorola Online http//businessonline.motorola.com Figure 3 - QIP7232 front panel Front PanelRear Panel Table 2 - Front panelOverview M-CardFigure 4 - Rear panel Table 3 - Rear panel connections Lable DescriptionSystem Overview PON OverviewFigure 5 - PON overview Whole Home IP Video Customer Premises Network-Embedded MoCA BHR Figure 6 - Whole Home IP Video CPE overview MoCA Figure 7 - MoCA RF spectrumMulti-Room DVR Figure 8 - Multi room DVR networkInstallation Whole Home IP Video Network InstallationFigure 10 - MoCA Set-Tops InstallationSTB MAC During the installationBefore You Begin Figure 11 - QIP Set-Top MAC Addresses2. Optimize the high-definition settings Table 4 - Sample table listing signal levels and MAC AddressesChecking the Home Coaxial Network Topology Video Connection Options can cause ingressTable 5 - QIP7000 series video outputs Audio Connection Options Clearing the Hard DriveConnecting to the ONT Figure 12 - Connecting to the ONT1000network or satellite dish Connecting to the ONT with embedded MoCA Figure 13 - Connecting to the ONT1000Mnetwork or satellite dish Name Table 6 - ONT1000M ConnectionsInstallation DescriptionConnecting Homes with Multiple Existing Cable Drops Connecting the Home RouterConnecting the Home Router - embedded MoCA ONT Installation Overview Cabling to an HDTV for Video Figure 14 - Cabling to an HDTVInstallation Cabling to an HDTV for AudioFigure 15 - Cabling to an HDTV for Audio 574702-001 aCabling to a High-Definition TV and an A/V Receiver for Video Figure 16 - Cabling to an HDTV and A/V Receiver for VideoCabling to a High-Definition TV and an A/V Receiver for Audio Figure 17 - Cabling to an HDTV and A/V ReceiverInstallation Cabling to a Standard-Definition TVFigure 18 - Cabling to a Standard Definition stereo TV 574702-001 aCabling to a Standard-Definition TV, A/V Receiver and VCR Figure 19 - Cabling to a Standard Definition TV, A/V Receiver and VCRData Device Connections Figure 20 - Sample data devices you can connect to the QIP7000 seriesOperational Check for the Remote Control Optimizing the High-Definition SettingsVerifying the MoCA Network To exit the menu and save your settings, press the power or menu key Press the and keys to highlight the setting you wish to changeTo exit the setting and move to another setting, press the or key The User Settings menu options are574702-001 a InstallationSetting Description This document is uncontrolled pending incorporation in a Motorola CMSGraphics Overlaying the Video configured USER. Defaults to AUTO. Options are AUTO or USER4Diagnostics Using the DiagnosticsFigure 21 - Example of the front panel display for the main menu 574702-001 a d01 General StatusDiagnostics This document is uncontrolled pending incorporation in a Motorola CMSError code Figure 22 - Example General Status display no errorDiagnostics code indicatorField DiagnosticsError Code DescriptionDiagnostics Figure 23 - Front panel display for Purchase Status diagnosticd02 Purchase Status 574702-001 aField DiagnosticsThe Purchase Status fields are DescriptionDiagnostics Figure 24 - Front panel display for the OOB diagnosticd03 Out-Of-Band OOB Status 574702-001 aDescription DiagnosticsField Front PanelAgile OOB Tuner Hunting d04 In-Band Status Figure 4-5 Front panel display for in-band diagnosticFigure 25 - Front panel display for in band diagnostic DiagnosticsDescription DiagnosticsField Front PanelDiagnostics d05 Unit Address/SecurityFigure 26 - Front panel display of a unit address 574702-001 aField Separable SecurityDiagnostics DescriptionField DiagnosticsThe Separable Security fields are Descriptiond06 Current Channel Status PurchasablePreview indicatorindicator Figure 27 - Current channel status front panel displaysDiagnostics Epoch authorizationDescription DiagnosticsField Front PanelDiagnostics d07 Upstream StatusFigure 28 - Ethernet Return front panel display 574702-001 aField DiagnosticsThe Ethernet Return fields are Descriptiond08 Code Modules 574702-001 a Figure 29 - Front panel display for code modulesDiagnostics This document is uncontrolled pending incorporation in a Motorola CMSDescription DiagnosticsField StatusDiagnostics d09 Memory ConfigurationNote There is no front panel display for this diagnostic FieldField d10 Audio/Video StatusDiagnostics DescriptionDescription DiagnosticsField OSD DisplayDescription DiagnosticsField 574702-001 a574702-001 a d11 Interface/Port StatusDiagnostics This document is uncontrolled pending incorporation in a Motorola CMSDiagnostics 574702-001 aThis document is uncontrolled pending incorporation in a Motorola CMS Field DiagnosticsThe Interface Status fields are DescriptionSetting d12 User Setting StatusDiagnostics DescriptionDescription DiagnosticsSetting 574702-001 aDiagnostics d13 DVR/Hard Drive StatusThis two-page diagnostic displays the DVR and hard-drive status 574702-001 aThe DVR/Hard Drive Status fields are DiagnosticsNo - There is no over-temp problem FieldField d14 Application Specific InformationDiagnostics DescriptionDiagnostics d15 Interactive StatusFigure 30 - Interactive status front panel display FieldDescription DiagnosticsField 574702-001 aField d16 Connected HomeDiagnostics DescriptionTable 7 - TX Data Rate 574702-001 a d17 Key Pad / LED TestDiagnostics This document is uncontrolled pending incorporation in a Motorola CMSTroubleshooting 5TroubleshootingTable 8 - Troubleshooting Guidelines ProblemPossible Solution TroubleshootingProblem Note Closed captioning may not be available on the current programPossible Solution TroubleshootingProblem There are black bars above and below the pictureIP Network Issues Insufficient RF Network ThroughputFigure 31 - Using a diplexer to bypass a line amplifier Bypassing an AmplifierMotorola, Inc 101 Tournament Drive Horsham, PA 19044 U.S.A 574702-001 a 09/2009