QIP7000 P2 Series
Installation Manual
Hybrid QAM/IP HD Set-top Terminal
2009 Motorola, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work such as translation, transformation, or adaptation without written permission from Motorola, Inc
Safety and Compliance
IMPORTANT SAFETY INSTRUCTIONS
Important Safety Considerations
During Transportation to the Subscriber Home
FCC Compliance
During Installation
the user’s authority to operate the equipment
Canada Industry Canada IC
FCC Declaration of Conformity
Caring for the Environment by Recycling
Contents
Safety and Compliance
Installation
Introduction
Tables
Figures
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1Introduction
Figure 1 - QIP7232 Front and rear views
Figure 2 - QIP7100 Front and rear views
Introduction
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Features
Standard Audio/Video Features
Tuners
Standard DVR Functionality Only available with the QIP7232
Standard Miscellaneous Features
Standard Data Features
Table 1 - DVR Recording Time Guidelines
Calling for Repairs
Getting Help
Motorola Online http//businessonline.motorola.com
Front Panel
Rear Panel
Figure 3 - QIP7232 front panel
Table 2 - Front panel
M-Card
Figure 4 - Rear panel Table 3 - Rear panel connections
Overview
Lable Description
PON Overview
System Overview
Figure 5 - PON overview
Whole Home IP Video Customer Premises Network-Embedded MoCA BHR
Figure 6 - Whole Home IP Video CPE overview
MoCA
Figure 7 - MoCA RF spectrum
Multi-Room DVR
Figure 8 - Multi room DVR network
Whole Home IP Video Network Installation
Figure 10 - MoCA Set-Tops
Installation
Installation
During the installation
Before You Begin
STB MAC
Figure 11 - QIP Set-Top MAC Addresses
Table 4 - Sample table listing signal levels and MAC Addresses
2. Optimize the high-definition settings
Checking the Home Coaxial Network Topology
can cause ingress
Video Connection Options
Table 5 - QIP7000 series video outputs
Audio Connection Options
Clearing the Hard Drive
Figure 12 - Connecting to the ONT1000
Connecting to the ONT
network or satellite dish
Figure 13 - Connecting to the ONT1000M
Connecting to the ONT with embedded MoCA
network or satellite dish
Table 6 - ONT1000M Connections
Installation
Name
Description
Connecting the Home Router
Connecting Homes with Multiple Existing Cable Drops
Connecting the Home Router - embedded MoCA ONT
Installation Overview
Cabling to an HDTV for Video
Figure 14 - Cabling to an HDTV
Cabling to an HDTV for Audio
Figure 15 - Cabling to an HDTV for Audio
Installation
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Cabling to a High-Definition TV and an A/V Receiver for Video
Figure 16 - Cabling to an HDTV and A/V Receiver for Video
Cabling to a High-Definition TV and an A/V Receiver for Audio
Figure 17 - Cabling to an HDTV and A/V Receiver
Cabling to a Standard-Definition TV
Figure 18 - Cabling to a Standard Definition stereo TV
Installation
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Cabling to a Standard-Definition TV, A/V Receiver and VCR
Figure 19 - Cabling to a Standard Definition TV, A/V Receiver and VCR
Data Device Connections
Figure 20 - Sample data devices you can connect to the QIP7000 series
Optimizing the High-Definition Settings
Operational Check for the Remote Control
Verifying the MoCA Network
Press the and keys to highlight the setting you wish to change
To exit the setting and move to another setting, press the or key
To exit the menu and save your settings, press the power or menu key
The User Settings menu options are
Installation
Setting Description
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This document is uncontrolled pending incorporation in a Motorola CMS
Graphics Overlaying the Video
configured USER. Defaults to AUTO. Options are AUTO or USER
Using the Diagnostics
4Diagnostics
Figure 21 - Example of the front panel display for the main menu
d01 General Status
Diagnostics
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Figure 22 - Example General Status display no error
Diagnostics
Error code
code indicator
Diagnostics
Error Code
Field
Description
Figure 23 - Front panel display for Purchase Status diagnostic
d02 Purchase Status
Diagnostics
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Diagnostics
The Purchase Status fields are
Field
Description
Figure 24 - Front panel display for the OOB diagnostic
d03 Out-Of-Band OOB Status
Diagnostics
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Diagnostics
Field
Description
Front Panel
Agile OOB Tuner Hunting
Figure 4-5 Front panel display for in-band diagnostic
Figure 25 - Front panel display for in band diagnostic
d04 In-Band Status
Diagnostics
Diagnostics
Field
Description
Front Panel
d05 Unit Address/Security
Figure 26 - Front panel display of a unit address
Diagnostics
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Separable Security
Diagnostics
Field
Description
Diagnostics
The Separable Security fields are
Field
Description
d06 Current Channel Status
Figure 27 - Current channel status front panel displays
Diagnostics
PurchasablePreview indicatorindicator
Epoch authorization
Diagnostics
Field
Description
Front Panel
d07 Upstream Status
Figure 28 - Ethernet Return front panel display
Diagnostics
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Diagnostics
The Ethernet Return fields are
Field
Description
d08 Code Modules
Figure 29 - Front panel display for code modules
Diagnostics
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Diagnostics
Field
Description
Status
d09 Memory Configuration
Note There is no front panel display for this diagnostic
Diagnostics
Field
d10 Audio/Video Status
Diagnostics
Field
Description
Diagnostics
Field
Description
OSD Display
Diagnostics
Field
Description
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d11 Interface/Port Status
Diagnostics
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Diagnostics
This document is uncontrolled pending incorporation in a Motorola CMS
Diagnostics
The Interface Status fields are
Field
Description
d12 User Setting Status
Diagnostics
Setting
Description
Diagnostics
Setting
Description
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d13 DVR/Hard Drive Status
This two-page diagnostic displays the DVR and hard-drive status
Diagnostics
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Diagnostics
No - There is no over-temp problem
The DVR/Hard Drive Status fields are
Field
d14 Application Specific Information
Diagnostics
Field
Description
d15 Interactive Status
Figure 30 - Interactive status front panel display
Diagnostics
Field
Diagnostics
Field
Description
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d16 Connected Home
Diagnostics
Field
Description
Table 7 - TX Data Rate
d17 Key Pad / LED Test
Diagnostics
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5Troubleshooting
Table 8 - Troubleshooting Guidelines
Troubleshooting
Problem
Troubleshooting
Problem
Possible Solution
Note Closed captioning may not be available on the current program
Troubleshooting
Problem
Possible Solution
There are black bars above and below the picture
IP Network Issues
Insufficient RF Network Throughput
Figure 31 - Using a diplexer to bypass a line amplifier
Bypassing an Amplifier
Motorola, Inc 101 Tournament Drive Horsham, PA 19044 U.S.A
574702-001 a 09/2009