6.3.3Error Messages

Reference Manual

Rosemount 2410

300530EN, Rev BA September 2012

6.3.3Error Messages

Error messages may be displayed on the Rosemount 2410 integral display and in the Rosemount Tankmaster program. You also have the option to view Input Register 1002 for an overview of active device errors (see “Diagnostics” on page 6-7or “Viewing Input and Holding Registers” on page 6-2for information on how to view diagnostics and various Input registers with TankMaster WinSetup).

For each error message that may appear in Input register 1002, detailed information can be found in Input registers 6100 to 6124 as shown in Table 6-6.

Table 6-6. Error message descriptions

Message

Description

Action

 

 

 

RAM error

Input register no. 6100.

Contact Emerson Process

 

A gauge data memory (RAM) error has

 

Management/Rosemount TankGauging

 

been detected during the startup tests.

 

service department.

 

Note: this automatically resets the gauge.

 

 

 

 

 

FPROM error

Input register no. 6102:

Probably a checksum error in the

 

Bit 0: checksum

application software. Try to reprogram the

 

Bit 1: Application version

2410.

 

Bit 2: Application checksumz

 

 

 

 

HREG error

Input register no. 6104:

Probably a checksum error caused by

 

Bit 0: Checksum

power failure between a configuration

 

Bit 1: Limit

change and CRC update. Reset to factory

 

Bit 2: Version

configuration (see “Loading the Default

 

Bit 3: Read

Database” on page 6-16)and reconfigure

 

Bit 4: Write

the 2410. Use the Reset command before

 

 

checking the 2410 Error status.

 

 

 

SW error

Input register no. 6106:

The 2410 SW is having trouble running

 

Bit 0: Undefined SW Error

stable. Switch off the power to the 2410

 

Bit 1: Task Not Running

for at least one minute. Switch power on

 

Bit 2: Out of stack space

again. If the problem persists, contact

 

Bit 3: Unused RAM access

Emerson Process

 

Bit 4: Divide by zero

Management/Rosemount TankGauging

 

Bit 5: Reset Counter Overflow

service department.

 

Bit 15: Simulated SW Error

 

 

 

 

6-26

Section 6. Service and Troubleshooting

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Emerson Process Management Rosemount 2410 Error Messages, Reference Manual, application software. Try to reprogram the