Emerson Process Management Rosemount 2410 manual Reference Manual

Reference Manual

300530EN, Rev BA September 2012

Rosemount 2410

Symptom	Possible cause		Action
Incorrect level reading from radar	Configuration error	•	Check configuration of the level gauge; in TankMaster
level gauge			Winsetup open Properties for the level gauge
			associated with the tank.
		• See the Rosemount 5900S Reference Manual
			(Document no. 300520en) and the Raptor System
			Configuration Manual (Document no. 300510EN) for
			more information on how to configure a Rosemount
			5900S Radar Level Gauge.
	Measurement units are not compatible	If default database is loaded to the 2410 Tank Hub, do one
	with host system	of the following:
		•	in TankMaster WinSetup verify system units and
			re-install the tank associated with the 2410 Tank Hub
		•	update Holding Registers with correct measurement
			units
	Hardware failure	•	Check diagnostics information, see “Diagnostics” on
			page 6-7.
		• Contact Emerson Process Management/Rosemount
			TankGauging service department.
No output on the 2410 integral	Hardware failure	•	Check the model code to verify that the 2410 was
display			ordered with the LCD display option.
		•	Check display connection.
		•	Check diagnostics information, see “Diagnostics” on
			page 6-7.
		• Contact Emerson Process Management/Rosemount
			TankGauging service department.
The Error LED (red) is blinking	Various reasons such as hardware or	•	See “Error Messages” on page 5-5and “Error
	software failure, communication, or		Messages” on page 6-26.
	configuration error	•	Check Device Status input register (see “Device Status”
			on page 6-23).
The Status LED (yellow) is	Normal operation. The yellow Status LED	•	See “LED” on page 5-6for more information.
blinking	blinks at a constant rate of one flash every
	other second.
Configuration can not be saved	Write protection switch is set to the ON	•	Check write protection switch on the display, see “Write
	position		Protection Switch” on page 6-11.
	The 2410 is write protected in TankMaster	•	Check write protection in TankMaster WinSetup, see
	WinSetup		“Write Protection” on page 6-10.
	Application software installed which is	•	Reset holding registers to the default database setting,
	incompatible with current holding register		see “Loading the Default Database” on page 6-16and
	setup		restart the 2410 Tank Hub.
	Corrupt holding registers	•	Reset holding registers to the default database setting,
			see “Loading the Default Database” on page 6-16and
			restart the 2410 Tank Hub.

Section 6. Service and Troubleshooting 6-21