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Motorola QIP7000 installation manual d11 Interface/Port Status, Diagnostics, 574702-001 a

Models: QIP7000

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Diagnostics

d11 Interface/Port Status

The Interface Status diagnostic displays when running in Thin Client. There is no front panel display. The information on the OSD is updated when you display the diagnostic.


QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual		60
574702-001 a	This document is uncontrolled pending incorporation in a Motorola CMS

Page 68

Image 68

Motorola QIP7000 installation manual d11 Interface/Port Status, Diagnostics, 574702-001 a

Contents

Hybrid QAM/IP HD Set-top Terminal Installation ManualQIP7000 P2 Series 2009 Motorola, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work such as translation, transformation, or adaptation without written permission from Motorola, Inc Safety and Compliance IMPORTANT SAFETY INSTRUCTIONSImportant Safety Considerations During Transportation to the Subscriber Homethe user’s authority to operate the equipment During InstallationFCC Compliance Caring for the Environment by Recycling FCC Declaration of ConformityCanada Industry Canada IC Contents Safety and ComplianceInstallation IntroductionTables Figures 574702-001 a1Introduction Figure 1 - QIP7232 Front and rear views Figure 2 - QIP7100 Front and rear viewsIntroduction 574702-001 aFeatures Standard Audio/Video FeaturesTuners Standard DVR Functionality Only available with the QIP7232Table 1 - DVR Recording Time Guidelines Standard Data FeaturesStandard Miscellaneous Features Motorola Online http//businessonline.motorola.com Getting HelpCalling for Repairs Front Panel Rear PanelFigure 3 - QIP7232 front panel Table 2 - Front panelM-Card Figure 4 - Rear panel Table 3 - Rear panel connectionsOverview Lable DescriptionFigure 5 - PON overview System OverviewPON Overview Whole Home IP Video Customer Premises Network-Embedded MoCA BHR Figure 6 - Whole Home IP Video CPE overview MoCA Figure 7 - MoCA RF spectrumMulti-Room DVR Figure 8 - Multi room DVR networkWhole Home IP Video Network Installation Figure 10 - MoCA Set-TopsInstallation InstallationDuring the installation Before You BeginSTB MAC Figure 11 - QIP Set-Top MAC AddressesChecking the Home Coaxial Network Topology 2. Optimize the high-definition settingsTable 4 - Sample table listing signal levels and MAC Addresses Table 5 - QIP7000 series video outputs Video Connection Optionscan cause ingress Audio Connection Options Clearing the Hard Drivenetwork or satellite dish Connecting to the ONTFigure 12 - Connecting to the ONT1000 network or satellite dish Connecting to the ONT with embedded MoCAFigure 13 - Connecting to the ONT1000M Table 6 - ONT1000M Connections InstallationName DescriptionConnecting the Home Router - embedded MoCA ONT Connecting Homes with Multiple Existing Cable DropsConnecting the Home Router Installation Overview Cabling to an HDTV for Video Figure 14 - Cabling to an HDTVCabling to an HDTV for Audio Figure 15 - Cabling to an HDTV for AudioInstallation 574702-001 aCabling to a High-Definition TV and an A/V Receiver for Video Figure 16 - Cabling to an HDTV and A/V Receiver for VideoCabling to a High-Definition TV and an A/V Receiver for Audio Figure 17 - Cabling to an HDTV and A/V ReceiverCabling to a Standard-Definition TV Figure 18 - Cabling to a Standard Definition stereo TVInstallation 574702-001 aCabling to a Standard-Definition TV, A/V Receiver and VCR Figure 19 - Cabling to a Standard Definition TV, A/V Receiver and VCRData Device Connections Figure 20 - Sample data devices you can connect to the QIP7000 seriesVerifying the MoCA Network Operational Check for the Remote ControlOptimizing the High-Definition Settings Press the and keys to highlight the setting you wish to change To exit the setting and move to another setting, press the or keyTo exit the menu and save your settings, press the power or menu key The User Settings menu options areInstallation Setting Description574702-001 a This document is uncontrolled pending incorporation in a Motorola CMSGraphics Overlaying the Video configured USER. Defaults to AUTO. Options are AUTO or USERFigure 21 - Example of the front panel display for the main menu 4DiagnosticsUsing the Diagnostics d01 General Status Diagnostics574702-001 a This document is uncontrolled pending incorporation in a Motorola CMSFigure 22 - Example General Status display no error DiagnosticsError code code indicatorDiagnostics Error CodeField DescriptionFigure 23 - Front panel display for Purchase Status diagnostic d02 Purchase StatusDiagnostics 574702-001 aDiagnostics The Purchase Status fields areField DescriptionFigure 24 - Front panel display for the OOB diagnostic d03 Out-Of-Band OOB StatusDiagnostics 574702-001 aDiagnostics FieldDescription Front PanelAgile OOB Tuner Hunting Figure 4-5 Front panel display for in-band diagnostic Figure 25 - Front panel display for in band diagnosticd04 In-Band Status DiagnosticsDiagnostics FieldDescription Front Paneld05 Unit Address/Security Figure 26 - Front panel display of a unit addressDiagnostics 574702-001 aSeparable Security DiagnosticsField DescriptionDiagnostics The Separable Security fields areField Descriptiond06 Current Channel Status Figure 27 - Current channel status front panel displays DiagnosticsPurchasablePreview indicatorindicator Epoch authorizationDiagnostics FieldDescription Front Paneld07 Upstream Status Figure 28 - Ethernet Return front panel displayDiagnostics 574702-001 aDiagnostics The Ethernet Return fields areField Descriptiond08 Code Modules Figure 29 - Front panel display for code modules Diagnostics574702-001 a This document is uncontrolled pending incorporation in a Motorola CMSDiagnostics FieldDescription Statusd09 Memory Configuration Note There is no front panel display for this diagnosticDiagnostics Fieldd10 Audio/Video Status DiagnosticsField DescriptionDiagnostics FieldDescription OSD DisplayDiagnostics FieldDescription 574702-001 ad11 Interface/Port Status Diagnostics574702-001 a This document is uncontrolled pending incorporation in a Motorola CMSThis document is uncontrolled pending incorporation in a Motorola CMS Diagnostics574702-001 a Diagnostics The Interface Status fields areField Descriptiond12 User Setting Status DiagnosticsSetting DescriptionDiagnostics SettingDescription 574702-001 ad13 DVR/Hard Drive Status This two-page diagnostic displays the DVR and hard-drive statusDiagnostics 574702-001 aDiagnostics No - There is no over-temp problemThe DVR/Hard Drive Status fields are Fieldd14 Application Specific Information DiagnosticsField Descriptiond15 Interactive Status Figure 30 - Interactive status front panel displayDiagnostics FieldDiagnostics FieldDescription 574702-001 ad16 Connected Home DiagnosticsField DescriptionTable 7 - TX Data Rate d17 Key Pad / LED Test Diagnostics574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS5Troubleshooting Table 8 - Troubleshooting GuidelinesTroubleshooting ProblemTroubleshooting ProblemPossible Solution Note Closed captioning may not be available on the current programTroubleshooting ProblemPossible Solution There are black bars above and below the pictureIP Network Issues Insufficient RF Network ThroughputFigure 31 - Using a diplexer to bypass a line amplifier Bypassing an AmplifierMotorola, Inc 101 Tournament Drive Horsham, PA 19044 U.S.A 574702-001 a 09/2009