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Motorola QIP7000 d15 Interactive Status, Interactive status front panel display, Diagnostics

Models: QIP7000

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d15 Interactive Status

Diagnostics

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d15 Interactive Status

This diagnostic describes the interactive information that is displayed only when Thin Client platform is running. The information on the OSD and front panel is updated at least once every 5 seconds while the diagnostic is displayed. This is an example of a code module display with status descriptions:

Figure 30 – Interactive status front panel display

The Interactive Status fields are:

	Field	Description

	IP Address	The IP address in dotted-decimal format xxx.xxx.xxx.xxx assigned by the NC
		1500 to the QIP7000 series. 0.0.0.0 is displayed if the IP address is not
		configured or unknown.

	Downstream ID	A four-digit decimal value from 0000 to 9999 assigned by the DAC 6000 to the
		QIP7000 series. 0000 is displayed if the Downstream ID is not configured or if
		it is unknown.

	State	The interactive status of the QIP7000 series:

		Front		OSD	Description
		panel

		U		UNCONFIG	The QIP7000 series is not configured for
					the interactive system, and the platform
					should run as pre-interactive.

		C		MAC_CONNECT	The QIP7000 series is waiting to establish


QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual						68
574702-001 a			This document is uncontrolled pending incorporation in a Motorola CMS

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Motorola QIP7000 d15 Interactive Status, Interactive status front panel display, Diagnostics, Field, Description, Front

Contents

QIP7000 P2 Series Installation ManualHybrid QAM/IP HD Set-top Terminal 2009 Motorola, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work such as translation, transformation, or adaptation without written permission from Motorola, Inc Safety and Compliance IMPORTANT SAFETY INSTRUCTIONSImportant Safety Considerations During Transportation to the Subscriber HomeFCC Compliance During Installationthe user’s authority to operate the equipment Canada Industry Canada IC FCC Declaration of ConformityCaring for the Environment by Recycling Contents Safety and ComplianceInstallation IntroductionTables Figures 574702-001 a1Introduction Figure 1 - QIP7232 Front and rear views Figure 2 - QIP7100 Front and rear viewsIntroduction 574702-001 aFeatures Standard Audio/Video FeaturesTuners Standard DVR Functionality Only available with the QIP7232Standard Miscellaneous Features Standard Data FeaturesTable 1 - DVR Recording Time Guidelines Calling for Repairs Getting HelpMotorola Online http//businessonline.motorola.com Front Panel Rear PanelFigure 3 - QIP7232 front panel Table 2 - Front panelM-Card Figure 4 - Rear panel Table 3 - Rear panel connectionsOverview Lable DescriptionPON Overview System OverviewFigure 5 - PON overview Whole Home IP Video Customer Premises Network-Embedded MoCA BHR Figure 6 - Whole Home IP Video CPE overview MoCA Figure 7 - MoCA RF spectrumMulti-Room DVR Figure 8 - Multi room DVR networkWhole Home IP Video Network Installation Figure 10 - MoCA Set-TopsInstallation InstallationDuring the installation Before You BeginSTB MAC Figure 11 - QIP Set-Top MAC AddressesTable 4 - Sample table listing signal levels and MAC Addresses 2. Optimize the high-definition settingsChecking the Home Coaxial Network Topology can cause ingress Video Connection OptionsTable 5 - QIP7000 series video outputs Audio Connection Options Clearing the Hard DriveFigure 12 - Connecting to the ONT1000 Connecting to the ONTnetwork or satellite dish Figure 13 - Connecting to the ONT1000M Connecting to the ONT with embedded MoCAnetwork or satellite dish Table 6 - ONT1000M Connections InstallationName DescriptionConnecting the Home Router Connecting Homes with Multiple Existing Cable DropsConnecting the Home Router - embedded MoCA ONT Installation Overview Cabling to an HDTV for Video Figure 14 - Cabling to an HDTVCabling to an HDTV for Audio Figure 15 - Cabling to an HDTV for AudioInstallation 574702-001 aCabling to a High-Definition TV and an A/V Receiver for Video Figure 16 - Cabling to an HDTV and A/V Receiver for VideoCabling to a High-Definition TV and an A/V Receiver for Audio Figure 17 - Cabling to an HDTV and A/V ReceiverCabling to a Standard-Definition TV Figure 18 - Cabling to a Standard Definition stereo TVInstallation 574702-001 aCabling to a Standard-Definition TV, A/V Receiver and VCR Figure 19 - Cabling to a Standard Definition TV, A/V Receiver and VCRData Device Connections Figure 20 - Sample data devices you can connect to the QIP7000 seriesOptimizing the High-Definition Settings Operational Check for the Remote ControlVerifying the MoCA Network Press the and keys to highlight the setting you wish to change To exit the setting and move to another setting, press the or keyTo exit the menu and save your settings, press the power or menu key The User Settings menu options areInstallation Setting Description574702-001 a This document is uncontrolled pending incorporation in a Motorola CMSGraphics Overlaying the Video configured USER. Defaults to AUTO. Options are AUTO or USERUsing the Diagnostics 4DiagnosticsFigure 21 - Example of the front panel display for the main menu d01 General Status Diagnostics574702-001 a This document is uncontrolled pending incorporation in a Motorola CMSFigure 22 - Example General Status display no error DiagnosticsError code code indicatorDiagnostics Error CodeField DescriptionFigure 23 - Front panel display for Purchase Status diagnostic d02 Purchase StatusDiagnostics 574702-001 aDiagnostics The Purchase Status fields areField DescriptionFigure 24 - Front panel display for the OOB diagnostic d03 Out-Of-Band OOB StatusDiagnostics 574702-001 aDiagnostics FieldDescription Front PanelAgile OOB Tuner Hunting Figure 4-5 Front panel display for in-band diagnostic Figure 25 - Front panel display for in band diagnosticd04 In-Band Status DiagnosticsDiagnostics FieldDescription Front Paneld05 Unit Address/Security Figure 26 - Front panel display of a unit addressDiagnostics 574702-001 aSeparable Security DiagnosticsField DescriptionDiagnostics The Separable Security fields areField Descriptiond06 Current Channel Status Figure 27 - Current channel status front panel displays DiagnosticsPurchasablePreview indicatorindicator Epoch authorizationDiagnostics FieldDescription Front Paneld07 Upstream Status Figure 28 - Ethernet Return front panel displayDiagnostics 574702-001 aDiagnostics The Ethernet Return fields areField Descriptiond08 Code Modules Figure 29 - Front panel display for code modules Diagnostics574702-001 a This document is uncontrolled pending incorporation in a Motorola CMSDiagnostics FieldDescription Statusd09 Memory Configuration Note There is no front panel display for this diagnosticDiagnostics Fieldd10 Audio/Video Status DiagnosticsField DescriptionDiagnostics FieldDescription OSD DisplayDiagnostics FieldDescription 574702-001 ad11 Interface/Port Status Diagnostics574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS574702-001 a DiagnosticsThis document is uncontrolled pending incorporation in a Motorola CMS Diagnostics The Interface Status fields areField Descriptiond12 User Setting Status DiagnosticsSetting DescriptionDiagnostics SettingDescription 574702-001 ad13 DVR/Hard Drive Status This two-page diagnostic displays the DVR and hard-drive statusDiagnostics 574702-001 aDiagnostics No - There is no over-temp problemThe DVR/Hard Drive Status fields are Fieldd14 Application Specific Information DiagnosticsField Descriptiond15 Interactive Status Figure 30 - Interactive status front panel displayDiagnostics FieldDiagnostics FieldDescription 574702-001 ad16 Connected Home DiagnosticsField DescriptionTable 7 - TX Data Rate d17 Key Pad / LED Test Diagnostics574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS5Troubleshooting Table 8 - Troubleshooting GuidelinesTroubleshooting ProblemTroubleshooting ProblemPossible Solution Note Closed captioning may not be available on the current programTroubleshooting ProblemPossible Solution There are black bars above and below the pictureIP Network Issues Insufficient RF Network ThroughputFigure 31 - Using a diplexer to bypass a line amplifier Bypassing an AmplifierMotorola, Inc 101 Tournament Drive Horsham, PA 19044 U.S.A 574702-001 a 09/2009