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Motorola
SBG940
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SBG940
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Troubleshooting
Specification
Install
Password
Wireless LAN
Basic Configuration
Problem Possible Solutions
Optional Accessories
Easy Setup
Timeout
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515398-001
5/04
MGBI
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Contents
User Guide SBG940
Configuration Basic Gateway TCP/IP Wireless USB
Iii
FCC Compliance Class B Digital Device
FCC Certification
Canada Industry Canada IC
Contents
Troubleshooting
Overview
Easy Setup
Powerful Features in a Single Unit
Network Connection Types
Sample Hybrid LAN
SBG940
Optional Accessories
WPCI810G
Front Panel
Key Light Flashing
Use the AC connector to connect to the AC power outlet
Rear Panel
Key Item Description
Label on the Bottom of the SBG940
SBG940 LAN Choices
Wireless LAN
Sample wireless network connections
Wired Ethernet LAN
Sample Ethernet to computer connection
Sample Ethernet connection to hubs or switches
USB Connection
Sample USB connection
Security
Firewall
Internet
Wireless Security
Port Triggering
Port Forwarding
Virtual Private Networks
Related Documentation
Description
Installation
Before You Begin
CD-ROM
Precautions
Signing Up for Service
Computer System Requirements
Exit
Obtaining an IP Address for Ethernet
Obtaining an IP Address in Windows 2000 or Windows XP
Obtaining an IP Address on Macintosh or Unix Systems
Connecting a PC to the USB Port
Wall Mounting
Print the Wall Mounting Template on
If necessary, seat an anchor in each hole
Wall Mounting Template
17.24 cm .79
Basic Configuration
Starting the SBG940 Setup Program
Click
To Perform
Changing the Default Password
Enabling Remote Access
Getting Help
Setting the Firewall Policy
Click Apply to apply your changes
Firewall Policy advanced
Field Description
NEW Filter Entry
Firewall Policy Template
Firewall Alert basic
Field or Button Description
Intrusion Detection
Mail Server Port
Firewall Alert email
Mail Server IP Address
Mail Sender
Firewall Logs
Apply Click to apply your changes
Configuring Port Triggers
Gaming Configuration Guidelines
Configuring the Firewall for Gaming
Low
Configuring a Gaming DMZ Host
Configuring the Gateway
Gateway Status
Gateway WAN
TCP Session Wait
Timeout
DNS IP Address
UDP Session Wait
NEW NAT
Gateway LAN nat config
LAN
Passthrough
Gateway LAN dhcp server config
Gaming DMZ Enable Gaming DMZ Gaming DMZ Host
Gateway LAN dhcp leases
FieldDescription
Address
Gateway Port Forwarding status
Reserve NEW IP
IP Addresses
Gateway Port Forwarding config
ADD NEW Port
Forwarding Entry
Gateway Port Triggers predefined
Port Forwarding
Gateway Port Triggers predefined page fields
Gateway Port Triggers custom
ADD NEW Special Application
FromTo
Gateway LOG
Configuring TCP/IP
Configuring TCP/IP in Windows 95, Windows 98, or Windows Me
Configuration Basic Gateway TCP/IP Wireless USB
Click Obtain an IP address automatically
Configuring TCP/IP in Windows
Configuration Basic Gateway TCP/IP Wireless USB
Click Internet Protocol TCP/IP
Configuration Basic Gateway TCP/IP Wireless USB
Configuring TCP/IP in Windows XP
Configuration Basic Gateway TCP/IP Wireless USB
Configuration Basic Gateway TCP/IP Wireless USB
Configuration Basic Gateway TCP/IP Wireless USB
Configuration Basic Gateway TCP/IP Wireless USB
Verifying the IP Address in Windows 2000 or Windows XP
Configuration Basic Gateway TCP/IP Wireless USB
Setting Up Your Wireless LAN
Perform Use in Setup Program
Required On Each Wireless Client
Encrypting Wireless LAN Transmissions
Configure on the SBG940
Otherwise, perform Configuring WEP on the SBG940
Configuring WPA on the SBG940
Tkip
AES
WPA-PSK
Choose the WPA Authentication type
Click Save Changes
PSK
Configuring WEP on the SBG940
Authentication
WEP
Encryption
Restricting Wireless LAN Access
Configure on the SBG940 Required On Each Wireless Client
Configuring the Wireless Network Name on the SBG940
Click advanced to display the Wireless Security advanced
Configuring a MAC Access Control List on the SBG940
Configuring the Wireless Clients
If You Performed On Each Client, You Need to Perform
Configuring a Wireless Client for WPA
Configuring a Wireless Client for WEP
Configuring a Wireless Client with the Network Name Essid
Wireless Pages in the SBG940 Setup Program
Wireless Status
Essid
Enable Wireless
Wireless Network
Wireless
Interface
Advanced Setup
Wireless Security basic
Wireless Security advanced
List
Wireless Statistics
ADD NEW Station
Basic Gateway TCP/IP Wireless USB
Setting Up a USB Driver
Setting Up a USB Driver in Windows
Configuration Basic Gateway TCP/IP Wireless USB
Configuration Basic Gateway TCP/IP Wireless USB
Configuration Basic Gateway TCP/IP Wireless USB
Setting Up a USB Driver in Windows
Configuration Basic Gateway TCP/IP Wireless USB
Configuration Basic Gateway TCP/IP Wireless USB
Setting Up a USB Driver in Windows Me
Setting Up a USB Driver in Windows XP
Removing the USB Driver from Windows 98 or Windows Me
Click the Motorola SURFboard SBG940 USB Gateway
Disconnect the USB cable from the PC or SBG940
Click Settings
Removing the USB Driver from Windows
Double-clickNetwork Adapters
Removing the USB Driver from Windows XP
100
101
102
103
Running the Motorola USB Driver Removal Utility
104
105
Troubleshooting
Problem Possible Solutions
106
Front-Panel Lights and Error Conditions
107
Contact Us
108
Frequently-Asked Questions
109
What type of technical support is available?
Do I need to change my Internet service provider ISP?
110
What do I do if my SBG940 stops working?
Specifications
111
Upstream
112
Downstream
General
Glossary
113
BER
114
BCP
Bpkm
CNR
115
Cmts
CPE
116
117
DSL
EAP
118
119
HFC
Html
120
121
122
123
124
125
Pstn
126
Pptp
QAM
127
128
129
130
You may
Software License
131
You may not
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