ProSafe Gigabit 8 Port VPN Firewall FVS318G Reference Manual

 

 

Table 7-1. Diagnostics

 

 

Item

Description

 

 

Ping or Trace an IP

Ping. Used to send a ping packet request to a specified IP address—most often, to

Address

test a connection. If the request times out (no reply is received), it usually means that

 

the destination is unreachable. However, some network devices can be configured

 

not to respond to a ping. The ping results will be displayed in a new screen; click

 

“Back” on the Windows menu bar to return to the Diagnostics screen.

 

If the specified address is intended to be reached through a VPN tunnel, select Ping

 

through VPN tunnel.

 

Traceroute (often called Trace Route). Lists all routers between the source (this

 

device) and the destination IP address. The Trace Route results will be displayed in a

 

new screen; click “Back” on the Windows menu bar to return to the Diagnostics

 

screen.

 

 

Perform a DNS

A DNS (Domain Name Server) converts the Internet name such as www.netgear.com

Lookup

to an IP address. If you need the IP address of a Web, FTP, Mail or other server on

 

the Internet, you can do a DNS lookup to find the IP address.

 

 

Display the Routing

This operation will display the internal routing table. This information is used, most

Table

often, by Technical Support.

 

 

Reboot the Router

Used to perform a remote reboot (restart). You can use this if the VPN firewall seems

 

to have become unstable or is not operating normally.

 

Note: Rebooting will break any existing connections either to the VPN firewall (such

 

as a management session) or through the VPN firewall (for example, LAN users

 

accessing the Internet). However, connections to the Internet will automatically be re-

 

established when possible.

 

 

Packet Trace

Packet Trace selects the interface and starts the packet capture on that interface.

 

 

 

 

Troubleshooting

7-9

v1.1, August 2010

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NETGEAR FVS318G manual Diagnostics, Through VPN tunnel