Nortel Networks Attendant Console manual Using the Directory options

Models: Attendant Console

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Chapter 3 Using the Attendant Console window 41

Using the Directory options

The Directory options are at the bottom of the Attendant Console window.

The Directory options are tabbed directories that show views of the extensions on the Business Communications Manager 2.5 telephone system. You can use the Directory options to search and edit extension and employee information.

Shows the status of the employee. When you select a category from the list box, a corresponding icon appears in the first column of the Directory list. The available category are: None, Not at Desk and Out of Office.

Used to enter information about individual employees.

Changes the caller or Caller ID record to an employee record if an employee calls in from outside. This prevents an employee name from appearing in the caller record related to the Caller ID name or number.

Attendant Console User Guide

Page 41
Image 41
Nortel Networks Attendant Console manual Using the Directory options