Chapter 3 Using the Attendant Console window 33
About Loop buttons
The Loop buttons on the left of the Attendant Console window are labeled F1 to F6. You use the Loop buttons to answer calls. Each Loop button can handle a single call. The Loop buttons have colors and words that represent call activities. For example, a yellow Loop button with the word "Ringing" represents an incoming call at your extension. For information on how to hide or display the Loop buttons, except for those that indicate call activity, refer to “View menu” on page 25.
A yellow Loop button with the word Ringing appears when an incoming call rings at your extension.
A green Loop button with the word Active appears when a call is answered by you. Only one Loop button is active at one time.
A blue Loop button with the words On Hold appears when a call is on hold at your extension.
An orange Loop button with the word Callback appears when a call returns to you from the Target extension.
A red Loop button with the word Ringing appears when a call rings at an Assigned extension.
Grey Loop buttons appear when the Loop button is inactive and when Hide Loop
Buttons is not selected.
Attendant Console User Guide
