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36Chapter 3 Using the Attendant Console window
Caller ID Name and | Contains information provided through subscription by the public switched |
Caller ID Number | telephone network. |
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Record Number | Contains a unique caller record identifier number. You cannot change the |
| information in this box. |
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Contacts | Lists the caller’s three most frequently called persons in your company. |
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| Saves the caller record displayed in the boxes of the Edit Caller Information |
| dialog box to the database. |
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| Closes the Edit Caller Information dialog box without saving the changes to the |
| record. |
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| Opens the Find dialog box in the Edit Caller Information dialog box. |
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| Creates a blank caller record that you can add information to. |
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| Creates a new name caller record using an existing caller record. All boxes |
| except the Name box contain the existing caller information. You must enter a |
| new name. |
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| Deletes caller record displayed in the Edit Caller Information dialog box from |
| the database. |
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