Nortel Networks Attendant Console manual Adding notes to employee records, To type a note

Models: Attendant Console

1 96
Download 96 pages 34 Kb
Page 76
Image 76

76Chapter 5 Maintaining caller and employee information

Adding notes to employee records

You can add a note to an employee record by selecting a note from a list or typing a personal note. The note appears in the Notes column under Directory in the Attendant window.

To select from the list of notes

1Click an extension number in the Full, Assigned or Selected Directory views.

2From the Note list box, click the applicable note.

The note appears in the Directory list’s Notes column.

To type a note

1Click an extension number in the Full, Assigned or Selected Directory views.

2In the Note list box type a note.

3Press the Enter key.

The note appears in the Directory list’s Notes column.

Note: To delete a Note:

Delete the information in the Note list box.

Press the Enter key.

P0936572 02

Page 76
Image 76
Nortel Networks Attendant Console manual Adding notes to employee records, To select from the list of notes, To type a note