4100 Fax ENGLISH 15/1/97 9:38 am Page 67
Reading Your Print Counters
Your fax machine’s print counters count the number of pages your fax machine has printed or scanned in its lifetime. If you are experiencing a problem, a ser- vice person may ask you to check these counters.
Tip: If your fax machine’s image drum unit has reached the end of its life, you will also use this function to reset the drum counter. Refer to Replacing the Image Drum Unit in this chapter for more information.
1Press the Select Function key.
2Press the 7/Counter Display One Touch key. The display will show your print unit counter.
3Press the No ♣ key. The display will show the scanning unit counter.
4Press the Select Function key to finish.
Problem Checklist
Your fax machine is a complex machine with many features and functions which allow it to operate in different ways. Many problems you experience may be due to improper programming. If you are experi- encing a problem, read through the list of problems and solutions before calling your dealer.
The display is blank. Check the power cord to make sure that it is firmly plugged in. Check your wall outlet to make sure that it has power.
Nothing happens when you press the control panel keys. Turn the fax machine off, wait 10 seconds, then turn it on again.
The display tells you to replace paper even though there is paper in the paper tray. Make sure that the paper is firmly stacked in the tray. Check for a paper jam in the fax machine.
Your documents jam. Check the document for wrinkles, tears or other damage. Make sure there are no staples or paper clips and that the paper is clean and dry. Make sure the document is not wider than your fax machine can load. Try making a copy of the document on a photocopier and faxing the copy.
Your fax machine won’t dial. Check the power cord and wall outlet. Make sure that your telephone line (not your external telephone or handset) is con- nected to the LINE outlet on the back of your fax machine. If you have an external telephone connect- ed, lift the handset and check for a dial tone. If you do not hear one, there may be a problem with your telephone line. If you do hear a dial tone, your fax machine may be using the wrong dialling method
Problem Solving 67
