CHAPTER 4: Troubleshooting

Error Messages

FRU/Action Sequence

 

 

 

System timer error

Test or replace the CMOS battery, run the BIOS Setup Utility to

 

 

reconfigure system time, then reboot the system.

 

Test or replace the system board.

 

 

 

Real time clock error

Test or replace the CMOS battery, run the BIOS Setup Utility to

 

 

reconfigure system time, then reboot the system.

 

Test or replace the system board.

Previous boot incomplete - Default configuration

Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot

used

 

the notebook.

 

Test or replace the CMOS battery, run the BIOS Setup Utility to

 

 

reconfigure system time, then reboot the system.

 

Test or replace the system board.

 

 

 

Memory size found by POST differed from

Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot

CMOS

 

the notebook.

 

Test or replace the SO-DIMM.

 

Test or replace the system board.

Diskette drive A error

Make sure that the drive is defined with the proper diskette type in the

 

 

BIOS Setup Utility.

 

 

Incorrect Drive A type - run SETUP

Make sure that the drive is defined with the proper diskette type in the

 

BIOS Setup Utility

System cache error - Cache disabled

Test or replace the system board.

 

 

CPU ID:

Test or replace the system board.

 

 

 

DMA Test Failed

Test or replace the SO-DIMM.

 

Test or replace the system board.

 

 

 

Software NMI Failed

Test or replace the SO-DIMM.

 

Test or replace the system board.

Fail-Safe Timer NMI Failed

Test or replace the SO-DIMM.

 

Test or replace the system board.

 

 

 

Device Address Conflict

Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot

 

 

the notebook.

 

Test or replace the CMOS battery, run the BIOS Setup Utility to

 

 

reconfigure system time, then reboot the system.

 

Test or replace the system board.

Allocation Error for device

Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot

 

 

the notebook.

 

Test or replace the CMOS battery, run the BIOS Setup Utility to

 

 

reconfigure system time, then reboot the system.

 

Test or replace the system board.

 

 

 

Failing Bits: nnnn

Test or replace the SO-DIMM.

 

Test or replace the BIOS ROM.

 

Test or replace the system board.

Fixed Disk n

None

 

 

 

Invalid System Configuration Data

Test or replace the BIOS ROM.

 

Test or replace the system board.

 

 

 

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