Packard Bell NS1 1HR manual Diagnosing problems, Symptoms Verified Go To

CHAPTER 4: Troubleshooting

Diagnosing problems

Use the following procedure as a guide for diagnosing notebook problems.

Important

The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1Obtain the failing symptoms in as much detail as possible.

2Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)	Go To
Power failure. (The power indicator does	“Testing the power system” on page 100
not go on or stay on.)
POST does not complete. No beep or	■	“Power-On Self-Test (POST) error
error codes are indicated.		message” on page 102
	■	“Undetermined problems” on page 115
POST detects an error and displayed	“Index of error messages” on page 103
messages on screen.
Other symptoms (LCD display problems	“Power-OnSelf-Test (POST) error message”
or others).	on page 102
Symptoms cannot be re-created	■	Use the customer-reported symptoms and
(intermittent problems).		go to “Power-On Self-Test (POST) error
		message” on page 102
	■	“Intermittent problems” on page 114
	■	“Undetermined problems” on page 115

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