16 Troubleshooting the BL-WV10A
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16 Troubleshooting the BL-WV10A

16.1 Common Issues

16.2 Television Screen and Images

Issue Causes and Solutions
The unit doesn’t turn on. Is i t plugged in correctly?
The remote control
doesn't work.
Are the batteries good and installed correctly?
Is the remote control receptor in direct sunlight?
Is there an obstruction (including colored glass in a
rack door) between the remote control and the
receptor?
Is the mode switch on the back of the BL-WV10A set
to [SEQ. DISP.]?
Set the mode switch to [NORMAL] and turn
the power on again.
The remote control
doesn't turn the TV on.
Is the power button for the TV turned on?
Is the correct manufacturer code set for the remote
control?
The unit doesn’t seem to
work.
Is the power indicator flashing red?
Did the buzzer sound 3 or more times?
Remove the power cord from the AC adaptor and re-
insert it.If this doesn't resolve the problem, contact
your dealer.
I forgot the administrator
password and/or security
code.
Reset the BL-WV10A to its default settings.
With the power on, press and hold the
FACTORY DEFAULT RESET button at the
back of the BL-WV10A with a paper clip tip or
similar object for 3 seconds.
Issue Causes and Solutions
No image appears. Check the video cable connection and the TV's
input mode switch.
The camera image
doesn't appear.
The BL-WV10A cannot access the camera.
Check the camera's power and connections
and its IP address as displayed in the Camera
Settings. If the Ethernet cable is connected
properly, the LAN indicator will be lit green.
If using wireless cameras, refer to the wireless
communications information on page6.