15 Error Messages
140
15 Error MessagesQuick Setup Error Messages
Error Message Causes and Solutions
Camera setup error
Confirm connections and
try again
This error appears if at some point during Quick
Setup, connection with the camera was lost,
which prevents Quick Setup from completion.
• Check all cables, press the FACTORY
DEFAULT RESET button on the camera, and
re-perform Quick Setup.
This camera's firmware is
out of date
Update camera firmware
This error appears when the firmware for a
camera connected using Quick Setup is out of
date. The camera will be registered as a remote
camera, but that severely limits its functionality.
• After upgrading the firmware, erase the
camera from the Camera List and re-register
it.
Camera firmware is out of
date
Update camera firmware
This error appears when the firmware for a
camera connected using Quick Setup is out of
date. The camera will be registered as a remote
camera, but that severely limits its functionality.
• After upgrading the firmware, erase the
camera from the Camera List and re-register
it.
Network setup error
Check default settings
and router settings
Quick Setup cannot be performed if the subnet
mask for the router is set to either
255.255.255.248 or 255.255.255.252.
• Use a subnet mask setting of 255.255.255.0.
If the router's subnet mask has any value other
than 255.255.255.0, you will need to set each
camera's starting address manually.
• For the camera IP address in the Advanced
Settings Screen, enter a network segment
address identical to that of the router.