16 Troubleshooting the BL-WV10A

 

 

 

 

Issue

Causes and Solutions

 

 

 

 

The image is slow in

Multiple users are accessing at once.

 

updating.

• When this occurs, image updating will be slow

 

 

 

 

as a result.

 

 

 

 

Image freezes for

The wireless connection environment can result

 

cameras with wireless

in lost connections and freezing. (for wireless

 

connections.

cameras)

 

 

Re-select the camera from the Camera List.

 

 

 

 

The wireless connection is

The connection channel overlaps that of another

 

unstable.

wireless LAN.

 

 

• This can be resolved by changing the router's

 

 

connection channel setting.

 

 

An electronic device or other object is blocking

 

 

the signal.

 

 

• Check the signal strength on screen (see

 

 

page 123). This can be resolved by moving

 

 

the electronic device or other blocking object.

 

 

• Refer to the wireless communication

 

 

information on page 6 and clear the signal

 

 

path of any obstacles, or move the BL-WV10A

 

 

and camera closer.

 

 

 

 

When monitoring a

If the camera's refresh interval is changed using

 

camera, the image

a PC, or if network communications are poor, the

 

changes to a static (still)

image may become static.

 

image.

• Switch to another screen on the BL-WV10A,

 

 

 

 

then return to the monitoring screen and try

 

 

again.

 

 

 

[For assistance, please call: 1-800-272-7033]

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Panasonic BL-WV10A operating instructions Connection channel overlaps that of another, Camera closer