Panasonic BL-WV10A operating instructions Sensor

16 Troubleshooting the BL-WV10A

16.11 Sensor

Issue	Causes and Solutions
The sensor does not	The sensor does not detect motion while Privacy
detect motion.	Mode is turned on.
	• The motion sensor is turned off while Privacy
	Mode is turned on. Turn the feature off to
	restore the motion sensor.
	Something is blocking the motion sensor.
	• Even transparent materials like glass and
	acrylic can greatly impact the motion sensor's
	sensitivity. Remove anything in the way of the
	sensor.
	The surface of the motion sensor is dirty.
	• Clean the sensor.
	The motion sensor is attempting to detect people
	and animals outside of its range.
	• The motion sensor works by detecting
	changes in temperature brought on by human
	movements within its range (30 horizontal
	degrees, 85 vertical degrees and 5 m or 16.4
	ft. in distance). As a result, when the
	differences in temperature are slight, the
	range is slowly abbreviated. If there is no
	change in temperature (despite movement)
	within the range, the sensor may not detect
	anything as a result. When changes in
	temperature are drastic, the sensor range can
	be extended.
	• The camera’s sensor detects heat variations
	which occur from the sides with more
	accuracy than variations which approach the
	camera.
	• The detection range of the sensor may
	increase or decrease depending on the
	temperature and environment where the
	camera is installed.
	If using a wireless camera with a sensor, poor
	wireless network conditions may be interfering
	with the connection between the camera and the
	BL-WV10A.
	• Try relocating the camera if possible.

158