16 Troubleshooting the BL-WV10A

 

Issue

Causes and Solutions

 

 

 

 

When 2 BL-WV10A units

When using Quick Setup for more than one BL-

 

are connected, the IP

WV10A, the same IP address will be used for

 

addresses are the same.

each.

 

 

• Change the IP addresses to avoid duplication

 

 

on the network.

 

 

 

16.7 Wireless

 

Issue

Causes and Solutions

 

 

The image from cameras

When you stand in front of the camera (less than

for which Quick Setup was

1 m [39.4 in.] in front of the camera), does the

performed is not visible.

PRIVACY button turn green?

 

If not:

 

• Change the camera's switch from wired to

 

wireless.

 

If it is already set to wireless, re-register the

 

camera using Quick Setup.

 

If so:

 

• Check the wireless signal strength. Refer to

 

the wireless communication information on

 

page 6 and move the camera to a better

 

position.

 

 

Cannot connect to

Other wireless devices are interfering with the

wireless camera,

camera's wireless signal.

connection is unstable.

• Move the wireless LAN device further away

 

 

from the BL-WV10A and camera.

 

Another wireless LAN device is using the same

 

channel as the BL-WV10A and wireless camera.

 

• Change the wireless channel used by the BL-

 

WV10A.

 

Obstacles between the BL-WV10A and the

 

camera are interfering with the wireless signal.

 

• Refer to the wireless communication

 

information on page 6 and clear the signal

 

path of any obstacles, or move the BL-WV10A

 

and camera closer.

 

• Connect the camera using a wired connection

 

if convenient.

 

 

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Panasonic BL-WV10A operating instructions Wireless