16 Troubleshooting the BL-WV10A

16.8 Connectivity

 

 

 

 

 

 

 

Issue

 

Causes and Solutions

 

 

 

 

You cannot connect to a

To register MAC address filtering for a wireless-

 

camera after registering it

compatible camera, register both MAC addresses

 

for the MAC address filter.

assigned to the camera (the MAC addresses for the

 

 

camera’s wired interface and its wireless interface).

 

 

Refer to the Operating Instructions included with your

 

 

camera for information on confirming the camera’s

 

 

MAC addresses.

 

 

 

16.9 Indicators on the BL-WV10A

 

 

 

 

 

Issue

 

Causes and Solutions

 

 

 

 

After turning the power on,

The Ethernet cable is not correctly connected.

 

the indicator is either solid

Re-connect the Ethernet cable.

 

amber or flashing amber.

 

The router is not working properly.

 

 

 

 

Check the router.

 

 

You are attempting to connect a BL-C30A in wired

 

 

mode but the wired/wireless switch is set to

 

 

wireless, or you are attempting to work in a

 

 

wireless mode and the wired/wireless switch is

 

 

set to wired.

 

 

• Set the switch to the appropriate setting.

 

 

The wireless settings are different for the router

 

 

and the BL-WV10A. (for wireless cameras)

 

 

Re-perform Quick Setup.

 

 

 

 

The indicator continues to

The Quick Setup settings are incomplete.

 

flash green.

Re-perform Quick Setup.

 

 

 

 

 

 

The indicator continues to

There is something wrong with a camera.

 

flash red.

Contact your dealer.

 

 

 

 

 

 

The indicator is red.

Privacy Mode is turned on.

 

 

• Either press the PRIVACY button on the front

 

 

 

of the camera or turn off Privacy Mode (see

 

 

 

page 111).

 

 

 

 

The indicator does not

The signal is bad. (for wireless cameras)

 

turn green when using the

• Change the camera location, remove any

 

wireless LAN.

 

 

potential obstructions and try the connection

 

 

 

 

 

 

again.

 

 

 

 

[For assistance, please call: 1-800-272-7033]

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Panasonic operating instructions Connectivity, Indicators on the BL-WV10A