16 Troubleshooting the BL-WV10A

16.10 Camera Images, Screen Display

Issue

Causes and Solutions

 

 

The image is unfocused.

The lens is dirty.

 

• Clean the lens using a cotton swab.

 

The subject is too close.

 

• The camera cannot properly focus on

 

subjects less than 0.5 m (20 in.) away. Move

 

the subject further away (at least 0.5 m or 20

 

in. from the camera).

 

 

Images colors are wrong.

The white balance is set incorrectly.

 

• Set the white balance in the camera’s Setup

 

screen (see page 109).

 

 

I cannot turn Color Night

This feature can be turned on/off for HCM

View mode on/off.

cameras only by accessing the camera with a PC.

 

For BL-C10A and BL-C30A, this feature turns on

 

and off automatically.

 

 

The shutter speed seems

The camera’s Color Night View mode is activated.

slow. Images are out of

• Brighten the camera's environment.

focus.

• For HCM series users, access the camera

 

 

with a PC and turn off Color Night View mode.

 

 

The image is snowy.

It was dark when the image was shot.

 

• Brighten the camera's environment.

 

The power frequency settings do not match those

 

of the camera.

 

• Match the power frequency for the camera's

 

location using the appropriate settings on the

 

camera’s Setup screen (see page 109).

 

Flicker can appear in the image when shooting a

 

bright subject.

 

• Change the subject and the flicker should

 

disappear.

 

 

It takes tens of seconds

This reflects the camera's specifications.

for brightness levels to

• Move the camera to a location where it will not

return to normal after a

be exposed to rapid changes in brightness.

sudden change in

 

brightness

 

 

 

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Panasonic BL-WV10A operating instructions Camera Images, Screen Display