Built-In ACD Supervisor Guide

 

Section 521

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No

Com-

Parameter1

Parameter2

Parameter3

Description

 

mand

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6

RET

Program Line

Count Set-

 

Return

 

 

 

Number Set-

ting 1 to 255

 

• Repeats the program from the line number speci-

 

 

 

ting 1 to 20

(times)

 

fied in parameter 1 up to this line for the count

 

 

 

(max. 20

(must be set)

 

specified in parameter 2.

 

 

 

lines)

 

 

 

 

 

 

(must be set)

 

 

 

 

 

 

 

 

 

 

 

7

RAD

Port #

 

 

Recorded Announcement Device

 

 

 

 

 

 

• The caller hears MOH if the RAD port # is

 

 

 

 

 

 

invalid or incorrect.

 

 

 

 

 

 

• THE DBS 576 Built-in ACD must use different

 

 

 

 

 

 

RAD ports than Easy Run Courier ACD.

 

 

 

 

 

 

• RAD equipment will connect to AEC ports.

 

 

 

 

 

 

• No start or stop control method will be provided

 

 

 

 

 

 

to control the RAD equipment. RAD equipment

 

 

 

 

 

 

must be capable of operating in the continuous

 

 

 

 

 

 

play mode.

 

 

 

 

 

 

• Up to 8 RAD devices can be connected to AEC’s

 

 

 

 

 

 

per system.

 

 

 

 

 

 

• This command must be followed by a SEARCH,

 

 

 

 

 

 

FWD or FWDVM command.

 

 

 

 

 

 

• For programming (See Section 400 Programming

 

 

 

 

 

 

Manual on page 1-168.)

 

 

 

 

 

 

 

 

Operation

The following describes operation in each of the processes.

EDIT (FF1)

This command resets the current setting of displayed program lines. Edit is repeated from the specified program line through to the currently registered final program line (excluding the END/DISC line).

The following screen display shows an example of selection and setting of the SEARCH command.

SEARCH 1,020,010

03:Select Cmd.

FWDFWDVM

PLAYRET

SEARCH RAD

1.Press soft keys 1 , 2 or 3 or 6, 7 or 8 for the command to be set, and press the HOLD key.

Example: Press soft key 3 to select SEARCH.

List→

576-3.6-521 (ACD 4.0)

DBS 576 (USA) issued October 2000

7

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Panasonic DBS 576 manual Edit FF1
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DBS 576 specifications

The Panasonic DBS 576 is a highly regarded digital business telephone system designed to address the communication needs of small to medium-sized enterprises. Renowned for its reliability and extensive features, this system provides organizations with cutting-edge technology to enhance productivity and streamline communication.

One of the standout features of the Panasonic DBS 576 is its flexibility. The system can support up to 576 extensions, making it suitable for businesses experiencing growth or those that have multiple departments. This scalability allows organizations to expand their communication network without the need for a complete system overhaul.

The DBS 576 is equipped with a range of modern communication technologies, including digital, analog, and hybrid technology, which facilitates seamless integration with existing telephony infrastructure. This versatility ensures that businesses can leverage their current investments while exploring new innovative options for their communication needs.

A notable characteristic of the DBS 576 is its voicemail capabilities. The system offers integrated voicemail services that allow users to manage their messages efficiently. With features such as customizable greetings and the ability to forward voicemail to email, users can stay connected and informed even when they are away from their desks.

Further enhancing its usability, the Panasonic DBS 576 supports caller ID, allowing users to identify incoming calls before answering. This feature not only improves customer service but also aids in prioritizing calls based on urgency. Additionally, the system includes call forwarding, call waiting, and three-party conferencing, empowering users to manage their calls effectively.

The DBS 576 also prioritizes ease of use, with a user-friendly interface designed to ensure that users can navigate its features intuitively. The comprehensive programming options allow administrators to customize the system to meet specific business requirements, enhancing operational efficiency.

In terms of reliability, the Panasonic DBS 576 excels with its robust build quality and dependable performance. The system is engineered to minimize downtime, ensuring that businesses can maintain continuous communication without interruptions.

Overall, the Panasonic DBS 576 stands out as a versatile and sophisticated digital business telephone system tailored to meet the demands of modern businesses. With its array of features, user-friendly design, and reliable performance, it remains a top choice for enterprises looking to improve their communication infrastructure.
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