Section 521 Built-In ACD Supervisor Guide
22 DBS 576 (USA) issued October 2000 576-3.6-521 (ACD 4.0)
Changing Supervisor IDs and User Information Recording ID
Outline
This procedure changes supervisor IDs and user information recording ID.
Setting
Program Address 3101:
Change the ID of Supervisor 1. The ID must be 4 digits. The initial
value should be assigned by your dealer.
Program Address 3102:
Change the ID of Supervisor 2. The ID must be 4 digits. The initial
value should be assigned by your dealer.
Program Address 3201:
Change the ID for user information recording. The ID must be 4 digits.
The initial value should be assigned by your dealer.
Operation
1. From [CUSTOMIZE MENU] screen, press the soft key 2 or 7 to
select [SYSTEM ID].
2. The 3101 setting screen appears. Enter the 4-digit ID number and
press HOLD key to make setting. Each time the HOLD key is
pressed, the setting changes: 3101→3102→3201.
3. Press the
soft key 5 or 10 to return to [CUSTOMIZE MENU]
screen.
3101:****
SUPERVISOR
ID NO (1)
CUSTOMIZE MENU →
CUSTOMIZE MENU
LINE REGIST. →
SYSTEM ID →
AGENT ID →
GROUP SETTING →
CALL HANDLING →