Built-In ACD Supervisor Guide Section 521
576-3.6-521 (ACD 4.0) DBS 576 (USA) issued October 2000 49
Setting
1. Press the
ON/OFF key and PROG key.
2. Select a vacant FF key.
3. Press
REDIAL key.
4. Select to feature code to assign.
5. Press
HOLD key to store.
6. Press
ON/OFF key to end.
Notice
1. If an
FF key selected in setting 2 is not vacant (Pre-assigned), the
previous setting will be erased automatically.
2. To confirm an FF key assignment, press ON/OFF-CONF-FF
key.
3. To delete an FF key assignment, skip procedures 3 & 4 of setting
procedure.
Feature Description Fixed Feature Code
+ (additional digits to program into key)
ACD-1 Log-In/Out Key #80
ACD-1 Work Unit Key #81 + (Work Unit 01-20)
ACD-1 Unavailable Key #82
ACD-2 Log-In/Out Key #85
ACD-2 Work Unit Key #86 + (Work Unit 01-20)
ACD-2 Unavailable Key #87
ACD Silent Monitor Key (two touch) 77 + desired extension (DBS 576 only)
ACD Silent Monitor Key (one touch) 77 (DBS 576 only)
Zip Tone Mode ON/OFF Key 73