Section 521 Built-In ACD Supervisor Guide
42 DBS 576 (USA) issued October 2000 576-3.6-521 (ACD 4.0)
4. Once the input data is validated, the data output starts. The
following screen appears while the output is in progress. To abort
output, see the section [MIS data output abort] of [Other
Features].
Other Features (Data Clear and Output Cancel)O. MIS data clear
* This feature clears all MIS data.
1. From [MIS REPORT] screen, press the soft key 5 or 10 to select
[OTHERS].
2. The following screen appears. Press the soft key 3 or 8 to select
[MIS DATA CLEAR].
3. The following screen appears. To clear data, press 0 and HOLD
keys. This starts data clear processing.
4. Once data clear is completed, the following screen appears.
Pressing the soft key 5 or 10 returns to [MIS REPORT MENU]
screen.
MIS OUTPUT !
AGENT GROUP 1
WORK UNIT COUNT
WEEKLY REPORT
MIS REPORT MENU →
MIS REPORT MENU
←AGENT REPORT →
←GROUP REPORT →
←SYSTEM REPORT →
←WORK UNIT →
←OTHER →
OTHERS
STATUS/CANCEL →
MIS DATA CLEAR →
MIS REPORT MENU →
MIS DATA CLEAR:
PRESS 0 AND HOLD
KEY TO CLEAR ALL
MIS DATA
MIS REPORT MENU →
MIS DATA CLEARED
MIS REPORT MENU →