Section 521 Built-In ACD Supervisor Guide
24 DBS 576 (USA) issued October 2000 576-3.6-521 (ACD 4.0)
4. Enter 4-digit ID number using the 10-key pad. (The figure on left
shows setting of Agent No.01.)
To clear ID press CONF key.
5. Press
HOLD key to store ID number.
6. Enter the agent group number (1 or 2) using the 10-key pad.
7. Press HOLD key to validate for this agent.
8. The next agent number is displayed. Repeat the same procedure
from procedure 4 for next agent if required.
9. To return to the CUSTOMIZE MENU, press the soft key 5 or 10.
Notice
1. Same agent IDs cannot be assigned. You will hear “beep beep”
sound.
2. Same agent and supervisor IDs cannot be assigned. You will hear
“beep beep” sound.
or
61 1050 2
62 1051 1
63
64 1052 2
REGISTRATION
3301:1000
AGENT 01
ID NO
CUSTOMIZE MENU
3301:1
AGENT 01
GROUP NO
(1-3)
CUSTOMIZE MENU