Index

Built-in ACD Supervisor Guide

 

 

INSERT (FF2)

9

K

 

Key Assignment

48

L

 

Log-in / Log-out

46

M

 

MIS Report Data

 

Output

36

MIS Report Features

31

MIS Report Operation

34

MIS Report Outline

31

Monitoring

27

O

 

Other Features (Data Clear and Output Cancel)

42

Output Cancel

42

Output of MIS Report Data

36

P

 

Programming by Commands

6

R

 

RAD

7

Recording

 

User Information

44

Registering Agent IDs

23

Report Operation

 

MIS

34

Report Outline

 

MIS

31

S

 

Service Flow

3

Service Flow Details

 

Setting

26

Setting on Service Flow Details

26

Silent Monitor

13

Specifications

2

Supervisor Customization

17

Supervisor Features

15

Supervisor ID

 

Changing

22

Supervisor Menu

 

Activating

15

Supervisor Monitoring

27

System Report

40

T

 

Traffic Information

28

Transfer Destination Voice Number

11

Transferring Incoming Call Setting

20

U

 

Unavailable

47

User Information Recording

44

User Information Recording ID

 

Changing

22

W

 

Waiting Call

29

Work Unit Count

40, 47

Z

 

Zip Tone

48

Index-2

DBS 576 (USA) issued October 2000

576-3.6-521 (ACD 4.0)

Page 56
Image 56
Panasonic DBS 576 manual Index

DBS 576 specifications

The Panasonic DBS 576 is a highly regarded digital business telephone system designed to address the communication needs of small to medium-sized enterprises. Renowned for its reliability and extensive features, this system provides organizations with cutting-edge technology to enhance productivity and streamline communication.

One of the standout features of the Panasonic DBS 576 is its flexibility. The system can support up to 576 extensions, making it suitable for businesses experiencing growth or those that have multiple departments. This scalability allows organizations to expand their communication network without the need for a complete system overhaul.

The DBS 576 is equipped with a range of modern communication technologies, including digital, analog, and hybrid technology, which facilitates seamless integration with existing telephony infrastructure. This versatility ensures that businesses can leverage their current investments while exploring new innovative options for their communication needs.

A notable characteristic of the DBS 576 is its voicemail capabilities. The system offers integrated voicemail services that allow users to manage their messages efficiently. With features such as customizable greetings and the ability to forward voicemail to email, users can stay connected and informed even when they are away from their desks.

Further enhancing its usability, the Panasonic DBS 576 supports caller ID, allowing users to identify incoming calls before answering. This feature not only improves customer service but also aids in prioritizing calls based on urgency. Additionally, the system includes call forwarding, call waiting, and three-party conferencing, empowering users to manage their calls effectively.

The DBS 576 also prioritizes ease of use, with a user-friendly interface designed to ensure that users can navigate its features intuitively. The comprehensive programming options allow administrators to customize the system to meet specific business requirements, enhancing operational efficiency.

In terms of reliability, the Panasonic DBS 576 excels with its robust build quality and dependable performance. The system is engineered to minimize downtime, ensuring that businesses can maintain continuous communication without interruptions.

Overall, the Panasonic DBS 576 stands out as a versatile and sophisticated digital business telephone system tailored to meet the demands of modern businesses. With its array of features, user-friendly design, and reliable performance, it remains a top choice for enterprises looking to improve their communication infrastructure.