RECOVERING A PASSWORD
Upon request, Pelco can issue a password recovery code that is valid for 24 hours, on the machine for which it was issued only. To do so, the original buyer of the system (typically the dealer) must contact Pelco Technical Support. The serial number and order number (or invoice number) under which the unit was originally purchased, as well as the MAC address and exact date/time listed on the password recovery screen must be provided. This must be done in writing, by fax, and the request must be accompanied by a letter from the current owner of the system stating the following information under penalty of perjury:
•He/she is the legal owner of the system.
•The password for the system was lost.
•He/she is requesting a password reset.
Pelco will then issue a reset code that can be used for 24 hours, with the provided MAC address only.
(If possible) Use company letterhead to submit all information (the exact time, the mac address, and so forth) detailed on the “password recovery,” including the bulleted information above.
Fax to
To recover a lost or forgotten Admin password:
1. From the DX8100 menu, choose File > Password Recovery. The Password Recovery dialog box appears.
2a
2b
Figure 188. Password Recovery Dialog Box
2.Contact Pelco Product Support with the following information:
a.MAC address as it appears in the Password Recovery dialog box.
b.Current date for your location as it appears in the Password Recovery dialog box.
c.Any additional information requested by Pelco Product Support.
3.Enter the new password you obtained from Pelco Product Support in the field provided.
4.Click OK.
PERFORMING PERIODIC MAINTENANCE
The DX8100 filter should be cleaned periodically, to ensure proper ventilation and cooling of the DX8100. The filter is easily accessible through DX8100 front panel.
To remove and cleanse the filter:
1.From the DX8100 menu bar, choose File > Exit. The Shut Down dialog box opens.
2.Select Shut down.
3.Click OK.
4.Open the DX8100 front panel.
5.Reach behind the front panel and pull out the filter assembly (5).
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