Pelco dx8100 Administering and Maintaining the DX8100

250 C2630M-C (7/09)

Administering and Maintaining the DX8100

This section describes how to perform DX8100 system administration and periodic maintenance, including the following topics:

•Updating the DX8100 Server and Client Applications

•Recovering a Password on page252

UPDATING THE DX8100 SERVER AND CLIENT APPLICATIONS

Software updates are available for both the DX8100 Series HVR server and client applications. These updates are free and are available on the

product resource disc or online at pelco.com/software/downloads/dvr. Contact Pelco Product Support for more information.

When an update is issued, it must be loaded onto a single DX8100 HVR server. Once installed on a server, updates are automatically distributed

to clients on the same network when the client applications are started. Remote DX8100 servers can be updated from a local H VR using the

DX8100 Software Upgrade utility.

To start the update process:

1. From the DX8100 menu bar, choose File > Software Upgrade.

Figure 186. Software Upgrade Server Console

2. The Select Upgrade Package dialog box opens.

3. Click Browse. The Open dialog box opens.

4. Select the update file.

5. Click Open. The Select Upgrade Package dialog box becomes active.

6. Click Next.

The Select Server dialog box opens and displays a list of all connected DX8100s, including the local HVR. Updates to the local server and all

connected remote servers can be initiated from this dialog box.

7. To update a local or remote HVR server:

•Local server: Select the site name of your system from the Select Server list.

•Remote server: Select the remote server from the Select Server list, and then click Connect.

8. Click Next and wait for the DX8100 Upgrade utility to copy the necessary files to the selected HVR.

9. At the completion of the update process, a dialog box will appear prompting you to update another server (if desired).

• Click Yes to select another server to update.

• Click No to finish the update process and reboot.

The local or remote server will reboot 30 seconds after the upgrade process has been completed.

Contents

Main Page Contents Server Operation/Configuration Page Page Page Page List of Illustrations Page Page Page List of Tables Server Operation/Configuration Welcome to the DX8100 Series HVR DX8100 CLIENT EMERGENCY AGENT DX8100 VIEWER DX8100 MOBILE CLIENT DX8100 WEB CLIENT DX8100 FEATURES Getting Started with DX8100 HVR Software UPGRADE POLICY SOFTWARE UPGRADES HARDWARE UPGRADES STARTING AND SHUTTING DOWN THE DX8100 STARTING THE DX8100 SHUTTING DOWN THE DX8100 DX8100 DOCUMENTATION Logging In to the DX8100 Application LOCAL DX8100 LOGIN LOGGING IN TO A LOCAL DX8100 LOGGING OUT OF THE LOCAL DX8100 EXITING TO THE WINDOWS OPERATING SYSTEM REMOTE DX8100 LOGIN CONNECTING TO A REMOTE SITE DISCONNECTING FROM A REMOTE SITE LOGGING IN TO A REMOTE SITE LOGGING OUT OF A REMOTE SITE Working with an External JBOD Device VERIFYING AVAILABLE JBOD DRIVES Working with Dual Monitors INSTALLING THE DUAL DISPLAY CARD CONFIGURING THE DUAL DISPLAY CARD Understanding the DX8100 Application Window DESCRIPTION OF THE DX8100 MAIN WINDOW Page Page DX8100 MENU BAR File Menu Edit Menu View Menu Export Menu Favorite Menu Help Menu DX8100 TOOLBAR DISPLAYING THE DX8100 WINDOW FROM A PAGE DESCRIPTION OF OPERATING MODES DISPLAYING VIDEO IN FULL SCREEN VIEW Displaying Live Video in Full Screen View Displaying Playback Video in Full Screen View UNDERSTANDING VIEW PANES AND PANELS WORKING WITH VIEW PANES AND PANELS CONFIGURING VIEW PANELS NAVIGATING VIEW PANELS Navigating Between View Panels Expanding and Collapsing View Panes Manually Cycling Through Hidden View Panels Automatically Cycling Through View Panels Starting an Automatic Cycle View Mode MAPPING CHANNELS ON THE EXTENDED MONITOR Page VIEWING VIDEO ON THE EXTENDED MONITOR MODIFYING AN EXTENDED MONITOR VIEW Page Page ASSIGNING CAMERAS TO VIEW PANES SETTING UP LINKS Manually Turning On and Off a Relay Linking Alarm Inputs to a Camera Linking a Relay Output to a Camera REMOVING LINKS Removing a Linked Alarm Input from a Camera Removing a Linked Relay Output from a Camera Page Working in Live View Mode ASSIGNING AND REMOVING CAMERAS FROM VIEW PANES SETTING UP FAVORITES ADDING A CAMERA VIEW TO FAVORITES ORGANIZING FAVORITES IN FOLDERS Creating a Favorites Folder Moving Existing Favorites to a Folder LIVE VIEW ON-SCREEN DISPLAY (OSD) CUSTOMIZING THE ON-SCREEN DISPLAY (OSD) INSTANT RECORDING ENABLING AND DISABLING INSTANT RECORDING Enabling Instant Recording Disabling Instant Recording ADDING INSTANT RECORDING TO OSD STARTING AND STOPPING INSTANT RECORDING Starting Instant Recording Stopping Instant Recording LISTENING TO LIVE AUDIO AT THE SERVER OPERATING THE ON-SCREEN PTZ CONTROLS OPERATING THE PTZ CONTROLS ADJUSTING THE CAMERA LENS ADJUSTING THE CAMERA ZOOM USING KEYBOARD SHORTCUTS TO OPERATE PTZ AND LENS FUNCTIONS PTZ PRESETS PROGRAMMING A PRESET ACTIVATING A PRESET CLEARING A PRESET PTZ PATTERNS PROGRAMMING A PATTERN Start Programming a Pattern Stop Programming a Pattern Page ACCESSING PROGRAMMING FEATURES OF REMOTE CAMERAS Using the PTZ OSD Menu Control Accessing a Remote Camera Programming Menu Page SENDING AUXILIARY COMMANDS TO A DEVICE CONFIGURING PRESET TOURS PROGRAMMING A PRESET TOUR Accessing a Preset Tour Group Page Page ACTIVATING A PRESET TOUR DEACTIVATING A PRESET TOUR USING THE KBD300A KEYBOARD KBD300A STANDARD MODE OPERATIONAL FEATURES KBD300A SHIFT Key Mode Features Working in Playback Mode PRINTING IMAGES ACCESSING PLAYBACK MODE ASSIGNING CAMERAS TO VIEW PANELS PLAYBACK ON-SCREEN DISPLAY (OSD) Page Page Page UNDERSTANDING INSTANT PLAYBACK PLAYING BACK VIDEO BY EVENT OPERATING PLAYBACK DIGITAL ZOOM Page ZOOM USING THE MOUSE PANNING A ZOOMED IMAGE Working in Search Mode SEARCH WINDOW DISPLAYING A DEINTERLACED IMAGE IN THE SEARCH MODE REUSING THE SEARCH TIME RANGE INDEX VIDEO SEARCH THUMBNAIL VIDEO SEARCH Page POS SEARCH UNDERSTANDING THE POS SEARCH VIEW Page Page SEARCHING AND DISPLAYING POS DATA BY DEVICE NAME Searching POS Data by Device Name Page SEARCHING BY POS TRANSACTION NUMBER SEARCHING FOR ALL TRANSACTIONS WITH EXCEPTIONS SEARCHING FOR TRANSACTIONS THAT SATISFY SPECIFIC EXCEPTIONS SEARCHING FOR TRANSACTIONS BY LINE ITEM b 3 5b Page PIXEL VIDEO SEARCH SEARCHING VIDEO BASED ON CHANGES IN SCREEN PIXELS Page VIEWING A VIDEO THUMBNAIL WORKING WITH SPECIAL VIEW AND SEARCH METHODS VIEWING VIDEO IN THE DEINTERLACED MODE VIEWING LIVE AND PLAYBACK VIDEO SIMULTANEOUSLY Exporting Video EXPORTING BOOKMARKED VIDEO REGIONS CREATING BOOKMARKS CLEARING BOOKMARKS Clearing a Single Bookmark BOOKMARKING AND EXPORTING MULTIPLE CHANNELS INSERTING AND REMOVING A USB FLASH DRIVE INSTALLING A USB FLASH DRIVE REMOVING A USB FLASH DRIVE ENABLING THE DEINTERLACING FILTER MAPPING AND DISCONNECTING A NETWORK DRIVE MAPPING A NETWORK DRIVE DISCONNECTING A NETWORK DRIVE PERFORMING THE EXPORT STARTING AN EXPORT PROCESS Page CHANGING A BOOKMARKED TIME RANGE ASSIGNING A CUSTOM EXPORT VIDEO FILE NAME Page SELECTING THE EXPORT FORMAT EXPORTING A SEQUENCE OF STILL IMAGES FINALIZING AN EXPORT PROCESS STOPPING AN EXPORT WHILE IN PROCESS Retaining Video When Stopping an Export Process u v Page Logs and Health Status VIEWING LOGS FROM THE APPLICATION WINDOW Page VIEWING SYSTEM HEALTH STATUS WORKING WITH SYSTEM HEALTH STATUS VIEW WORKING WITH SYSTEM HEALTH LOG VIEW Setting Up the DX8100 ACCESSING THE SETUP MODE Page CAMERA SETUP BASIC CAMERA SETUP Page MOTION DETECTION SETUP AUDIO SETUP Setting Up the Standard Audio Options Setting Up the Expanded Audio Options CONFIGURING VIDEO LOSS DETECTION APPLYING SETTINGS TO ALL CAMERAS IP CAMERA SETUP CONFIGURING THE DX8100 TO RECORD IP CAMERA VIDEO About Analog and IP Camera Channel Configurations Searching for IP Cameras Assigning an IP Camera to a Camera Channel Page Configuring IP Camera Settings Using the IP Cameras Properties Dialog to Configure IP Cameras Using the Device Utility to Configure IP Cameras Customizing IP Camera Display Settings Page UNDERSTANDING THE DX8100 RESOURCE METER CONFIGURING ANALOG AND IP CAMERAS FOR OPTIMAL HYBRID VIDEO RECORDING Disabling an Analog Camera Disabling an IP Camera Deleting an IP Camera Restoring a Disabled Analog or IP Camera Analog Camera IP Camera LINK SETUP CONFIGURING BASIC RELAY AND ALARM SETTINGS Understanding How Relays and Alarms React to a Power Outage Configuring DX8100 Basic Relay and Alarm Settings Page Page Page Linking Relay Outputs to Video Loss Events LINKING CAMERAS TO RECORD IN RESPONSE TO EXTERNAL EVENTS Linking Cameras to Record in Response to Motion Events Linking Cameras to Record in Response to Alarm Events Linking Cameras to Record in Response to ATM/POS Events 4 b 4a Page Page Page Page Page SCHEDULE SETUP ACCESSING THE SCHEDULE Page SETTING UP THE CAMERA RECORDING MODE Scheduling a Record Mode Clearing a Scheduled Recording Clearing Recording Times for a Specific Record Mode Clearing Recording Times for All Record Modes CREATING YEARLY RECORDING SCHEDULES Creating a Yearly Recording Schedule Scheduling Individual Days Using the Year View Copying Schedule Attributes to a Different Day CREATING MONTHLY OR MULTIPLE-DAY RECORDING SCHEDULES Creating Multiple-Day Schedules Creating Single-Day Schedules Working with Single-Day Schedules Page Copying and Applying Schedule Attributes EDITING SCHEDULES Changing an Existing Schedule Profile Page WORKING WITH CUSTOM CAMERA SETTINGS Configuring Custom Camera Settings Page CONFIGURING THE FRAME RATE Accessing the Frame Rate Configuration Dialog Box Setting the Frame Rate Setting the Resolution and Frame Rate Page Understanding DX8100 Server Maximum IPS Recording Setting Up DX8100 for Maximum IPS Recording Page Page Understanding the DX8100 Frame Rate Calculations SETTING UP ADVANCED RELAY OUTPUT Configuring Advanced Motion-Activated Relay Output Page Configuring Advanced Alarm-Activated Relay Output Page Page SETTING UP NETWORK PROPERTIES CONFIGURING THE DX8100 FOR NETWORK ACCESS Setting Up DX8100 Network Access Setting Up DHCP Setting Up a Static IP Address SETTING UP TCP/IP AND BANDWIDTH THROTTLE WORKING WITH MULTICASTING Multicast Requirements Enabling Multicasting ACCESSING NETWORK INFORMATION SETTING UP DNS/WINS WORKING WITH TIME SYNCHRONIZATION Adding an NTP Time Server Editing an NTP Time Server Deleting an NTP Server Comparing the DX8100 and NTP Server Time Manually Synchronizing the DX8100 Time Setting Up Automatic Time Synchronization Enabling Database Overwrite Page Page SETTING UP ATM/POS DEVICE COMMUNICATION PORTS Setting Up COM1 Port Properties Setting Up RS-422/RS-485 Communication Port Properties SETTING UP ATM/POS DEVICE PROPERTIES Selecting the ATM/POS Device Mode and Communications Options Page Page Page Page Setting Up an ATM/POS Data Format Page Page Using Custom Device Filters Creating a New Data Format Editing a Data Format Deleting a Data Format Assigning a Data Format to an ATM/POS Device Setting Up ATM/POS Exceptions 5c Using Action Codes Page Page Editing an ATM/POS Exception Deleting an ATM/POS Exception Assigning an Exception to An ATM/POS Device Verifying the ATM/POS Communication Connection Recording ATM/POS Events Page Configuring KBD300A Communication Settings KBD300A Standard Mode Operational Features KBD300A Shift Key Features INSTALLING OR UPDATING DEVICE PROTOCOLS DATA BACKUP SETUP ACCESSING THE BACKUP CONFIGURATION PAGE ADDING A BACKUP SCHEDULE Page EDITING AN EXISTING BACKUP SCHEDULE DELETING AN EXISTING BACKUP SCHEDULE INITIATING AN INSTANT BACKUP SCHEDULE Page SELECTING A BACKUP MEDIA DEVICE VIEWING BACKED UP VIDEO Page BUILT-IN USER ACCOUNTS DEFINITION OF USER ACCESS LEVELS DEFINITION OF CAMERA SECURITY ACCESS MODIFYING USER ACCESS RIGHTS ADDING NEW USERS Page CHANGING USER PASSWORDS CHANGING A USERS GROUP AFFILIATION DELETING EXISTING USERS SETTING LOGIN TIMEOUT ASSIGNING AUTOMATIC LOGIN PERMISSION TO A USER SITE SETUP ADDING A REMOTE SITE Adding a Site with a Static IP Address Page FINDING ACTIVE REMOTE CAMERAS ACTIVATING REMOTE SITES MODIFYING A REMOTE SITE Editing a Remote Site Deleting a Remote Site SYSTEM SETUP ACCESSING THE SYSTEM PAGE WORKING WITH THE EXPORT FEATURE Exporting the Current HVR Settings Using the Edit Menu to Perform an Export 5a5 WORKING WITH THE IMPORT FEATURE Importing HVR Settings Page USING SYSTEM LOGS Viewing a Log File Page Exporting Log Information SELECTING THE LANGUAGE SETTING THE SYSTEM TIME Setting System Time Working with Standard and Daylight Saving Time 3c 3e 3a d SELECTING THE VIDEO FORMAT WORKING WITH CTRL+ALT+DEL FUNCTION Enabling Ctrl+Alt+Del Using Ctrl+Alt+Del SETTING UP AUTO REBOOT SPECIFYING THE DATA RETENTION TIME LIMIT WORKING WITH ONLINE HELP EXTERNAL MONITOR SETUP ACCESSING THE EXTERNAL MONITOR SETUP Page Setting Up Manual Camera Mapping Creating Monitor Sequence Instances Page Page Page Page CONFIGURING DISPLAY OVERRIDE USING THE EXTERNAL MONITOR OPTION EMERGENCY NOTIFICATION SETUP ACCESSING THE EMERGENCY AGENT NOTIFICATION SETUP ADDING CLIENT EMERGENCY AGENTS TO BE NOTIFIED CHANGING CLIENT EMERGENCY AGENT PROPERTIES DELETING CLIENTS FROM THE NOTIFICATION LIST LINKING CAMERAS TO CLIENT EMERGENCY AGENTS SETTING SERVER EVENT TRANSMISSION TIME EMERGENCY E-MAIL NOTIFICATION SETUP ACCESSING THE EMERGENCY E-MAIL NOTIFICATION SETUP CONFIGURING EMERGENCY E-MAIL NOTIFICATION Enabling or Disabling E-mail Notification Page Page SETTING UP THE TIME PERIOD Configuring E-Mail Notification Frequency Setting the Time of Day Sending E-mail Notifications in Response to Motion Events Sending E-mail Notifications in Response to Alarm Events Sending E-mail Notifications in Response to Video Loss Events SETTING UP E-MAIL NOTIFICATION GROUPS Adding an E-mail Notification Group Modifying an E-mail Group Name Deleting an E-mail Group Page Page Page Page y Administering and Maintaining the DX8100 UPDATING THE DX8100 SERVER AND CLIENT APPLICATIONS UPDATING DX8100 CONFIGURATION FILE RECOVERING A PASSWORD 2b 2a PERFORMING PERIODIC MAINTENANCE Page Index A B C D E F G H I J K L M N O P R S Page T U V W Z Page PRODUCT WARRANTY AND RETURN INFORMATION