Poor Insert Feed | Pitney Bowes D1500, D1600 instruction

6 • Troubleshooting

Problem

Remedy

Page

INSERTS

Poor Insert Feed

Insert Feeder	Set guides to Insert width and back	3-16
side guides set	off 1/4 turn.
incorrectly.
Insert Feeder	Make sure the two Insert Feeder	3-16
separator	adjustments (number and letter
adjustments	settings) are set correctly for the
incorrect.	type of Insert being run.
Inserts loaded	Make sure stack has been fanned	3-17
incorrectly.	before loading.
	Changing the orientation of the
	Insert stack may help.
Insert Feeder	Let the Wedge slide down behind	3-17
Wedge used	the Insert stack to support it.
incorrectly.
Booklets not	Booklets must only be run from	1-15,
feeding correctly.	Insert Feeder F.	3-16
	Check the Mail Piece Icon Tree	1-12,
	loading instructions.	1-13
Inserts out of	Check specifications in this guide.	7-4
specification.

Inserts won’t feed when using Manual Feeder

By default, Insert Feeder(s) are disabled in Manual Feed mode.

A Supervisor can change this default setting to allow Insert Feeders to operate in Manual Feed mode using the Manual Feed Option.

4-8

6-6	SV40221 Rev. A

Image 86

Pitney Bowes D1500, D1600 manual Poor Insert Feed, Inserts won’t feed when using Manual Feeder

Contents

DI500/DI600 FCC Compliance Canada EMC Compliance Table of Contents Table of Contents Troubleshooting Optical Mark Recognition OMR Reference Index Canada Contacts Pitney Bowes Contact Information ListUSA Contacts SV40221 Rev. a Introduction Important Safety Notes Introduction To the Operator Machine Configurations Sheet Feeders Insert Feeders Manual Feeder Sheet Feeders PacPilot Control Panel Measuring Scale Sealer BottleManual Advance Knob Envelope Feeder PacPilot Control Panel Reset CountersCancel Control Panel Keys Trial Piece HomeStart Clear Deck Mail Piece Icon Tree Loading Instructions Mail Piece Icon Tree Icons Fold Icons Envelope IconsSeal Icons Insert Icons Mail Piece Icon Tree Example Common Terms Mail Piece Material InsertOuter Envelope Fan Mail Piece Icon Home ScreenJob Definition Tree Using the Menus Using the Menus Home Screen Ready Menu Structure Select Job p.3-3 SwiftStart p.3-6 Using the Menus Operator Functions Connecting Power About this Chapter Running a Job Selecting a Job Running a Trial Piece Automatic Processing Batch Count Loading Material for SwiftStart SwiftStartConstraints and Requirements Loading Sheet Feeders Loading Insert Feeders Loading Envelope Feeder SwiftStart Operation Saving a SwiftStart Job Loading Material for Manual Feed Mode Manual Feed Manual Feed Operation Manually Feeding Further Sets Setting the Sheet Feeders Operator Functions Setting the Envelope Feeder TIP Setting the Insert Feeders Operator Functions Filling the Envelope Sealer Language Display AdjustmentsMenu Safe Seal Operator Functions Supervisor Functions Supervisor Access Code Entering the Code Create Job What is it?Where is it? Action… Edit Job Select Edit Job Supervisor Functions Create From Select Create From Delete Job Select Delete Job Manual Feed Option OMR MenuSystem Menu Select System Menu Optical Mark Recognition OMR What is OMR? OMR Availability BM Benchmark SAF SafetyOMR Marks Available BOC Beginning of Collation SFn Select Feed EOC End of CollationSTP Stop TM Timing PAR ParityWAS Wrap Around Sequence IGN Ignore Present or Absent Continuous Sequence or Page 1 ResetOMR Mark Options Increment or Decrement Marked Piece to be left Unsealed Yes or No Least or Most Significant Mark nearest to BenchmarkAll Sheets, Page 1 Only, Last Page Only Odd or Even OMR Specifications Leading Edge Creating, Deleting and Viewing OMR Codes Select OMR Menu Create New OMR Code Tips Delete OMR Code Select Delete OMR Code from the OMR Menu screen View OMR Code Delete this Code View another Code Return to OMR Menu Creating an OMR Job Setting the Type of OMRSetting the OMR Scanning Area Before you Start Defining the first mark position and code length Defining the Clear Zone Measure the OMR mark position OMR Scanner AdjustmentsAligning the Scanners Setting the Top Scanner Position Setting the Bottom Scanner Position Top Scanner Position 10mm Bottom Optical Mark Recognition OMR Troubleshooting Troubleshooting Troubleshooting Tips Insertion Problems General TroubleshootingProblem Remedy Blank Screen Envelopes Fail to Open Envelope Sealing ProblemsPoor Envelope Feed Address in wrong position in envelope window Multiple sheets feed when one is expectedPoor Sheet Feed Poor Folding Inserts won’t feed when using Manual Feeder Poor Insert Feed Double Detect Machine keeps turning Double Detect OFF Clearing Material Stalls Manual Advance Knob Removal & Replacement of the Sheet Feeder Trays a to D Removal & Replacement of the Insert Trays F and G Access to Internal Areas 1 to Area Access to Area Access to Areas 7 Access to the Removeable Paper Path under Insert Feeder F Access to the Top Cover Sheet Feed Area Access to the Envelope Exit Area Access to the Envelope Inserting/Sealing Area Envelope Stop Position Troubleshooting Reference Specifications Sheet Feeders A, B C and D 16, 18 22, 24 28, 30 Paper Weights in lbsFold Type and Overall Thickness Limits Insert Feeders F and G Envelope Feeder Reference Material Requirements Envelope SealerDrop Stacker Machine Specifications Changing the Envelope Sealer Unit Felts Reference Service Then select System Information Index Index Index Index Index Index Index Index Index Index Page SV40221REVA