Printronix Integrated Network Interface Card AS/400 Troubleshooting, Cannot Ping The Printer

Cannot PING The Printer

AS/400 Troubleshooting

Use this section to resolve problems configuring AS/400 on TCP/IP networks.

Cannot PING The Printer

If you have problems trying to ping the printer:

•Verify the configuration of AS/400, including the printer and any intervening devices such as routers and bridges.

•Verify that the AS/400 line description is varied on and the printer is turned on and displays a status of ONLINE.

•Verify that the AS/400 TCP/IP interface is active.

PSF/400 Terminates When Initialized

If PSF/400 terminates when you initialize it for IPDS printing and issues message PQT3603, check for the following error codes:

•Code 10 means an incorrect RMTSYS or RMTLOCNAME (V3R2, V3R7, or V4R1) has been specified for the printer.

•Code 15 means that PSF/400 timed out waiting for the printer’s response. Check the value you entered for Activation Timer when using WRKAFP2, CRTPSFCFG (V3R2), or CRTDEVPRT

(V3R7 or V4R1).

•Codes 20-39 indicate a general communications failure. Make sure all of the components in your network are operational, such as routers. If necessary, call Printronix technical support.

•Codes 40-59 indicate a logic error between PSF and the printer control unit. Contact Printronix technical support.

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