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Sharp UX-470 operation manual Troubleshooting, Problems and Solutions, Line error, 132

Models: UX-470

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Chapter

11

Troubleshooting

Problems and Solutions

Line error

Problem	Check and remedy

LINE ERROR appears in	∙ Try the transaction again. If the error persists,
the display and/or a	check the following:
transaction report is printed
out with COM. E- and a
number from 0 to 1, 2, 3, 4,
5, 6, or 7 in the NOTE
column.
	∙ Check the connection. The cord from the TEL.
	LINE socket to the wall socket should be no
	longer than two meters.
	∙ Make sure there are no modem devices sharing
	the same telephone line.
	∙ Check with the other party to make sure their fax
	machine is functioning properly.
	∙ Have your telephone line checked for line noise.
	∙ Try connecting your fax to a different telephone
	line.
	∙ If the problem still occurs, your fax machine may
	need service.

Dialing and transmission problems

	Problem	Check and remedy

	No dial tone when you pick	∙ Make sure the handset cord is connected to the
	up the handset or press the	correct socket. See Handset in Connections in
	SPEAKER key.	Chapter 1.

	Dialling is not possible.	∙ Make sure the power cord is properly plugged
	Dialling is not possible.	into a power outlet.
		into a power outlet.
		∙ Make sure that the telephone line is properly
		connected to both the TEL. LINE socket and the
		wall socket.

132

Image 134

Sharp UX-470 operation manual Troubleshooting, Problems and Solutions, Line error, Dialing and transmission problems, 132

Contents

UX-470 Mains Plug Wiring Instructions Introduction Power consumption Power requirementsOperating temperature DimensionsImportant safety information Page Private branch exchange PBX connection Emergency servicesRegulatory information Series connection Table of Contents 105 100103 107Installation Unpacking ChecklistLook at the Operation Panel Volume keys Reception Mode keyResolution key Function keySTART/MEMORY key Delete keyStop key COPY/HELP keyAbout condensation Points to keep in mind when setting upConnections Handset Power lead Telephone line cord CommentsTrays Other devices Loading the Imaging Film Do not Discard the Four Green Gears SlotProtrusion Large gear Loading the Imaging Film When to replace the imaging film Loading Printing Paper Display will show Entering Your Name and Fax Number START/MEMORY keyExample Press the START/MEMORY key to save your name in memory Setting the Date and Time START/MEMORY keyExample the 5th Example JanuaryPress the START/MEMORY key to start the clock Mode Selecting the Reception ModeTEL/FAX mode Setting the reception mode Reception Mode keyVolume Adjustment SpeakerRinger Recording an Outgoing Message UsingAnswering Machine ExampleGeneral Transfer To listen to the outgoing message Operating the Answering Machine Activating the answering machineListening to received messages Recording Memos and Telephone Conversations Erasing received messages∙ Erasing all messages To erase all ∙ Recording messages To record aDate and time of ICMs Optional Answering Machine Settings Setting ICM timeFax reception on A.M. failure Calling Party Control detection OGM only mode Transfer Function Programming the transfer numberRecording the transfer message Turning the Transfer function on and off Pressing the number keys Override RingingProgramming the override code Overriding the answering machine Remote Operations Remote code numberToll Saver Retrieving your messages ∙ Erase a message To erase ∙ Erase all messages To erase all∙ Repeat playback To listen to your CommentsRecording a new outgoing message Changing the fax reception modeOther remote operations Turning the Transfer function on or off Changing the transfer telephone numberRecording a new transfer message Recording a MemoOGM only mode Transmittable Documents Size and weightSendingDocuments Loading one page at a timeOther restrictions Loading the Document Removing a document from the feeder Contrast settings Resolution and ContrastResolution settings Resolution Sending a Fax by Normal Dialling Using the Redial key BeepSending a Fax by Automatic Dialling Rapid keysStoring fax and telephone numbers for Automatic Dialling Space = Clearing numbers Storing area codes and access codesLithium battery keeps automatic dialling numbers in memory Making changesRapid Key Dialling DesiredSpeed Dialling START/MEMORY key. If notMachine by pressing the numeric keys Direct Keypad DiallingEnter the number of the receiving Using the SEARCH/R key Made Automatic rediallingUsing TEL/FAX Mode Receiving DocumentsUsing FAX Mode Using A.M. Mode Using TEL Mode Answering with the fax’s handsetAnswering with an extension phone 1 Print CommentsReception Ratio Substitute Reception to Memory Making Copies Press 1 Multi Copy if you do not Copy Cut-off Following methods ∙ Normal Dialling Enter the full Dial the number using oneMaking Telephone Calls Telephone number with the numericChain Dialling RedialIssuing tone signals PBX operationsMaking enquiry calls Transferring callsSpecialFunctions Caller IDHow Caller ID operates Display messagesViewing the Caller ID list To delete calls from the caller list Priority CallThen the Stop key Area code, by pressing the number keys Max. of 20 digitsPress the START/MEMORY key Blocking voice callsBroadcasting START/MEMORY Cover Sheet 100Selecting a header message optional 101102 Batch Page Numbering 103Comments 104Blocking Reception of Unwanted Faxes 105106 Sending Documents From Memory 107108 Full numberIf the memory becomes full Press Rapid Key 05/POLL Polling Requesting a Fax TransmissionRequesting transmission 109110 Being polled polling standbyPolling security Storing and clearing fax numbers for polling permission 111112 Timer OperationsSetting a timer operation To cancel an operation 113Setting 2 Grey Scale Setting Option SettingsSetting 1 Fine Resolution Priority 114Setting 5 Recall Times Setting 3 Number of Rings Auto ReceptionSetting 4 Recall Interval 115Setting 8 Transaction Report Print Select Setting 6 TEL/FAX Remote Number Transfer CodeSetting 7 Remote Reception Select 116117 Setting 9 Dial ModeSetting 10 Pseudo Ringing Duration 118 Setting 11 PBX RecallSetting 12 FAX Signal Receive Setting 15 Caller ID Setting 13 Junk Number CheckSetting 14 Polling 119120 Setting 16 Auto Cover SheetSetting 17 Activity Report Auto Print OUT Printing a list PrintingReports and Lists Activity ReportExplanation of headings 122123 Timer ListTelephone Number List 124 Passcode ListOption Setting List 125 Anti Junk Number ListCaller ID List 126 Program ListMessage List 127 Print Setup ListTransaction Report 128 MaintenanceFax print head Wipe the print head and roller with isopropyl alcohol 129130 131 HousingScanning glass and rollers Line error TroubleshootingProblems and Solutions Dialing and transmission problemsReception and copying problems 133134 General problems 135Messages and Signals 136137 Memory is FullAudible signals 138139 Clearing Paper JamsClearing a jammed document Clearing jammed printing paper 140141 Quick Reference Guide 142Sending Documents 143Index 144Index 145146 Remote Operation Guide 147Remote Commands 148Sharp Corporation