Troubleshooting, Problems and Solutions, Line error | Sharp UX-470

Chapter

11

Troubleshooting

Problems and Solutions

Line error

Problem	Check and remedy

LINE ERROR appears in	∙ Try the transaction again. If the error persists,
the display and/or a	check the following:
transaction report is printed
out with COM. E- and a
number from 0 to 1, 2, 3, 4,
5, 6, or 7 in the NOTE
column.
	∙ Check the connection. The cord from the TEL.
	LINE socket to the wall socket should be no
	longer than two meters.
	∙ Make sure there are no modem devices sharing
	the same telephone line.
	∙ Check with the other party to make sure their fax
	machine is functioning properly.
	∙ Have your telephone line checked for line noise.
	∙ Try connecting your fax to a different telephone
	line.
	∙ If the problem still occurs, your fax machine may
	need service.

Dialing and transmission problems

	Problem	Check and remedy

	No dial tone when you pick	∙ Make sure the handset cord is connected to the
	up the handset or press the	correct socket. See Handset in Connections in
	SPEAKER key.	Chapter 1.

	Dialling is not possible.	∙ Make sure the power cord is properly plugged
	Dialling is not possible.	into a power outlet.
		into a power outlet.
		∙ Make sure that the telephone line is properly
		connected to both the TEL. LINE socket and the
		wall socket.

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Sharp UX-470 operation manual Troubleshooting, Problems and Solutions, Line error, Dialing and transmission problems, 132

Contents

UX-470 Mains Plug Wiring Instructions Introduction Power consumption Power requirementsOperating temperature Dimensions Important safety information Page Private branch exchange PBX connection Emergency servicesRegulatory information Series connection Table of Contents 105 100103 107 Installation Unpacking Checklist Look at the Operation Panel Volume keys Reception Mode keyResolution key Function key START/MEMORY key Delete keyStop key COPY/HELP key About condensation Points to keep in mind when setting upConnections Handset Power lead Telephone line cord Comments Trays Other devices Loading the Imaging Film Do not Discard the Four Green Gears SlotProtrusion Large gear Loading the Imaging Film When to replace the imaging film Loading Printing Paper Display will show Entering Your Name and Fax Number START/MEMORY key Example Press the START/MEMORY key to save your name in memory Setting the Date and Time Example the 5th Example January Press the START/MEMORY key to start the clock Mode Selecting the Reception ModeTEL/FAX mode Setting the reception mode Reception Mode key Volume Adjustment Speaker Ringer Recording an Outgoing Message UsingAnswering Machine Example General Transfer To listen to the outgoing message Operating the Answering Machine Activating the answering machine Listening to received messages Recording Memos and Telephone Conversations Erasing received messages∙ Erasing all messages To erase all ∙ Recording messages To record a Date and time of ICMs Optional Answering Machine Settings Setting ICM time Fax reception on A.M. failure Calling Party Control detection OGM only mode Transfer Function Programming the transfer number Recording the transfer message Turning the Transfer function on and off Pressing the number keys Override RingingProgramming the override code Overriding the answering machine Remote Operations Remote code number Toll Saver Retrieving your messages ∙ Erase a message To erase ∙ Erase all messages To erase all ∙ Repeat playback To listen to your Recording a new outgoing message Changing the fax reception modeOther remote operations Turning the Transfer function on or off Changing the transfer telephone number Recording a new transfer message Recording a Memo OGM only mode Transmittable Documents Size and weightSendingDocuments Loading one page at a time Other restrictions Loading the Document Removing a document from the feeder Contrast settings Resolution and ContrastResolution settings Resolution Sending a Fax by Normal Dialling Using the Redial key Beep Sending a Fax by Automatic Dialling Rapid keys Storing fax and telephone numbers for Automatic Dialling Space = Clearing numbers Storing area codes and access codesLithium battery keeps automatic dialling numbers in memory Making changes Rapid Key Dialling Desired Speed Dialling START/MEMORY key. If not Machine by pressing the numeric keys Direct Keypad DiallingEnter the number of the receiving Using the SEARCH/R key Made Automatic redialling Using TEL/FAX Mode Receiving Documents Using FAX Mode Using A.M. Mode Using TEL Mode Answering with the fax’s handset Answering with an extension phone 1 Print Reception Ratio Substitute Reception to Memory Making Copies Press 1 Multi Copy if you do not Copy Cut-off Following methods ∙ Normal Dialling Enter the full Dial the number using oneMaking Telephone Calls Telephone number with the numeric Chain Dialling Redial Issuing tone signals PBX operations Making enquiry calls Transferring calls SpecialFunctions Caller ID How Caller ID operates Display messages Viewing the Caller ID list To delete calls from the caller list Priority Call Then the Stop key Area code, by pressing the number keys Max. of 20 digitsPress the START/MEMORY key Blocking voice calls Broadcasting START/MEMORY Cover Sheet 100 Selecting a header message optional 101 102 Batch Page Numbering 103 104 Blocking Reception of Unwanted Faxes 105 106 Sending Documents From Memory 107 108 Full numberIf the memory becomes full Press Rapid Key 05/POLL Polling Requesting a Fax TransmissionRequesting transmission 109 110 Being polled polling standbyPolling security Storing and clearing fax numbers for polling permission 111 112 Timer OperationsSetting a timer operation To cancel an operation 113 Setting 2 Grey Scale Setting Option SettingsSetting 1 Fine Resolution Priority 114 Setting 5 Recall Times Setting 3 Number of Rings Auto ReceptionSetting 4 Recall Interval 115 Setting 8 Transaction Report Print Select Setting 6 TEL/FAX Remote Number Transfer CodeSetting 7 Remote Reception Select 116 117 Setting 9 Dial ModeSetting 10 Pseudo Ringing Duration 118 Setting 11 PBX RecallSetting 12 FAX Signal Receive Setting 15 Caller ID Setting 13 Junk Number CheckSetting 14 Polling 119 120 Setting 16 Auto Cover SheetSetting 17 Activity Report Auto Print OUT Printing a list PrintingReports and Lists Activity Report Explanation of headings 122 123 Timer ListTelephone Number List 124 Passcode ListOption Setting List 125 Anti Junk Number ListCaller ID List 126 Program ListMessage List 127 Print Setup ListTransaction Report 128 MaintenanceFax print head Wipe the print head and roller with isopropyl alcohol 129 130 131 HousingScanning glass and rollers Line error TroubleshootingProblems and Solutions Dialing and transmission problems Reception and copying problems 133 134 General problems 135 Messages and Signals 136 137 Memory is Full Audible signals 138 139 Clearing Paper JamsClearing a jammed document Clearing jammed printing paper 140 141 Quick Reference Guide 142 Sending Documents 143 Index 144 Index 145 146 Remote Operation Guide 147 Remote Commands 148 Sharp Corporation