Problems and Solutions
| ∙ It is important to select a paper that is | |
| appropriate for the thermal transfer printer in | |
General print quality is poor. | your fax. We recommend using laser quality | |
paper that has a very smooth finish. Copier | ||
| ||
| paper will work, but it sometimes tends to yield a | |
| lighter print quality. | |
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The received document is | ∙ Ask the other party to send higher contrast | |
documents. If the contrast is still too low, your | ||
faint. | fax may have a problem. Print a report or make | |
| a copy to check your fax’s printing ability. | |
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| |
Received images are | ∙ Noise on the telephone line may cause | |
distortion. Have the other party try sending the | ||
distorted. | ||
document again. | ||
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| ∙ The print head may be dirty. See Fax print head | |
| in Chapter 10. | |
| ∙ Make a copy of another document on your fax. If | |
| the copy is also distorted, your fax may have a | |
| problem. If the problem persists, call for service. | |
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The quality of copies is poor | ∙ Any dirt or material on the scanning glass will | |
cause spots to appear on copies and | ||
and/or black spots appear. | transmitted faxes. Clean the fax print head and | |
| the scanning glass as explained in Chapter 10. | |
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Reception/copying is | ∙ If reception or copying takes place continuously | |
for a long time, the print head may overheat. | ||
interrupted. | ||
Turn off the power and let it cool down. | ||
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| ∙ Make sure the operation panel and the printer | |
| compartment cover under the operation panel | |
A received document or | are completely closed (press down on both | |
sides of each). (To close the printer | ||
copy prints out in strips. | compartment cover, grasp the top of the | |
| operation panel and pull to open it, and then | |
| press down on both sides of the printer | |
| compartment cover.) | |
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