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Sharp UX-470 operation manual Reception and copying problems, 133

Models: UX-470

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Problems and Solutions

	∙ Make sure that the fax is set to the correct
	dialling mode for your telephone line. See
	Option Setting 9 in Chapter 8.

The power is on, but no	∙ Make sure that the receiving machine has fax
transmission takes place.	paper.
	∙ Make sure that the telephone line cord is
	plugged into the TEL. LINE socket, and not the
	TEL. SET socket.
	∙ If the receiving machine is in manual mode with
	no attendant, reception will not be possible.
	∙ If the receiving machine is not a Sharp model,
	make sure it is G3 compatible.
	∙ Check the display for error messages.
	∙ Pick up the handset and check for a dial tone.
	Call the receiving machine by normal (manual)
	dialling, and confirm its response.

Nothing is printed at the	∙ Make sure that the document for transmission is
receiving end.	placed face down in the feeder.

A distorted image is	∙ Noise on the telephone line may cause
received at the other end.	distortion. Try sending the document again.
	∙ Make a copy of the document on your fax. If the
	copy is also distorted, your fax may have a
	problem. If the problem persists, call for service.

Reception and copying problems

	Problem	Check and remedy

	The power is on, but no	∙ Make sure the wall socket is connected to the
	reception takes place.	TEL. LINE socket, and not the TEL. SET socket.

	The printing paper comes	∙ Make sure that the document is loaded properly
	The printing paper comes	in the feeder of the transmitting machine. Print a
	out blank when you try to	in the feeder of the transmitting machine. Print a
	out blank when you try to	report or make a copy to confirm the printing
	receive a document.	report or make a copy to confirm the printing
	receive a document.	ability of your machine.
		ability of your machine.

11.Trouble-	shooting

133

Image 135

Sharp UX-470 operation manual Reception and copying problems, 133

Contents

UX-470 Mains Plug Wiring Instructions Introduction Dimensions Power requirementsOperating temperature Power consumptionImportant safety information Page Emergency services Regulatory informationPrivate branch exchange PBX connection Series connection Table of Contents 107 100103 105Unpacking Checklist InstallationLook at the Operation Panel Function key Reception Mode keyResolution key Volume keysCOPY/HELP key Delete keyStop key START/MEMORY keyPoints to keep in mind when setting up ConnectionsAbout condensation Handset Power lead Comments Telephone line cordTrays Other devices Loading the Imaging Film Do not Discard the Four Green Gears SlotProtrusion Large gear Loading the Imaging Film When to replace the imaging film Loading Printing Paper Display will show START/MEMORY key Entering Your Name and Fax NumberExample Press the START/MEMORY key to save your name in memory START/MEMORY key Setting the Date and TimeExample January Example the 5thPress the START/MEMORY key to start the clock Selecting the Reception Mode TEL/FAX modeMode Reception Mode key Setting the reception modeSpeaker Volume AdjustmentRinger Example UsingAnswering Machine Recording an Outgoing MessageGeneral Transfer To listen to the outgoing message Activating the answering machine Operating the Answering MachineListening to received messages ∙ Recording messages To record a Erasing received messages∙ Erasing all messages To erase all Recording Memos and Telephone ConversationsDate and time of ICMs Setting ICM time Optional Answering Machine SettingsFax reception on A.M. failure Calling Party Control detection OGM only mode Programming the transfer number Transfer FunctionRecording the transfer message Turning the Transfer function on and off Override Ringing Programming the override codePressing the number keys Overriding the answering machine Remote code number Remote OperationsToll Saver Retrieving your messages ∙ Erase all messages To erase all ∙ Erase a message To eraseComments ∙ Repeat playback To listen to yourChanging the fax reception mode Other remote operationsRecording a new outgoing message Changing the transfer telephone number Turning the Transfer function on or offRecording a Memo Recording a new transfer messageOGM only mode Loading one page at a time Size and weightSendingDocuments Transmittable DocumentsOther restrictions Loading the Document Removing a document from the feeder Resolution and Contrast Resolution settingsContrast settings Resolution Sending a Fax by Normal Dialling Beep Using the Redial keyRapid keys Sending a Fax by Automatic DiallingStoring fax and telephone numbers for Automatic Dialling Space = Making changes Storing area codes and access codesLithium battery keeps automatic dialling numbers in memory Clearing numbersDesired Rapid Key DiallingSTART/MEMORY key. If not Speed DiallingDirect Keypad Dialling Enter the number of the receivingMachine by pressing the numeric keys Using the SEARCH/R key Automatic redialling MadeReceiving Documents Using TEL/FAX ModeUsing FAX Mode Using A.M. Mode Answering with the fax’s handset Using TEL ModeAnswering with an extension phone Comments 1 PrintReception Ratio Substitute Reception to Memory Making Copies Press 1 Multi Copy if you do not Copy Cut-off Telephone number with the numeric Dial the number using oneMaking Telephone Calls Following methods ∙ Normal Dialling Enter the fullRedial Chain DiallingPBX operations Issuing tone signalsTransferring calls Making enquiry callsCaller ID SpecialFunctionsDisplay messages How Caller ID operatesViewing the Caller ID list Priority Call To delete calls from the caller listBlocking voice calls Area code, by pressing the number keys Max. of 20 digitsPress the START/MEMORY key Then the Stop keyBroadcasting START/MEMORY 100 Cover Sheet101 Selecting a header message optional102 103 Batch Page Numbering104 Comments105 Blocking Reception of Unwanted Faxes106 107 Sending Documents From MemoryFull number If the memory becomes full108 109 Polling Requesting a Fax TransmissionRequesting transmission Press Rapid Key 05/POLLBeing polled polling standby Polling security110 111 Storing and clearing fax numbers for polling permissionTimer Operations Setting a timer operation112 113 To cancel an operation114 Option SettingsSetting 1 Fine Resolution Priority Setting 2 Grey Scale Setting115 Setting 3 Number of Rings Auto ReceptionSetting 4 Recall Interval Setting 5 Recall Times116 Setting 6 TEL/FAX Remote Number Transfer CodeSetting 7 Remote Reception Select Setting 8 Transaction Report Print SelectSetting 9 Dial Mode Setting 10 Pseudo Ringing Duration117 Setting 11 PBX Recall Setting 12 FAX Signal Receive118 119 Setting 13 Junk Number CheckSetting 14 Polling Setting 15 Caller IDSetting 16 Auto Cover Sheet Setting 17 Activity Report Auto Print OUT120 Activity Report PrintingReports and Lists Printing a list122 Explanation of headingsTimer List Telephone Number List123 Passcode List Option Setting List124 Anti Junk Number List Caller ID List125 Program List Message List126 Print Setup List Transaction Report127 Maintenance Fax print head128 129 Wipe the print head and roller with isopropyl alcohol130 Housing Scanning glass and rollers131 Dialing and transmission problems TroubleshootingProblems and Solutions Line error133 Reception and copying problems134 135 General problems136 Messages and SignalsMemory is Full 137138 Audible signalsClearing Paper Jams Clearing a jammed document139 140 Clearing jammed printing paper141 142 Quick Reference Guide143 Sending Documents144 Index145 Index146 147 Remote Operation Guide148 Remote CommandsSharp Corporation