Problems and Solutions

9. Troubleshooting

Problems and Solutions

Line error

Problem

 

Solution

 

 

COM ERROR XX appears

A line error occurs when your machine cannot

in the display.

communicate correctly with another fax machine. The

(XX is a number used by

error is usually due to a problem on the phone line.

service technicians to

Try faxing again. If unsuccessful, check the following:

diagnose problems)

 

 

 

Check the connection. The cord from the TEL. LINE

 

 

socket to the wall socket should be no longer than two

 

 

meters.

 

Make sure there are no modem devices sharing the

 

 

same telephone line.

 

Check with the other party to make sure their fax

 

 

machine is functioning properly.

 

Have your telephone line checked for line noise.

 

Try connecting the machine to a different phone line.

 

If the error persists, the machine may need service.

 

 

 

Dialling and transmission problems

 

Problem

 

Solution

 

 

 

No dial tone when you

Make sure that the telephone line is properly

pick up the handset or

 

connected to both the TEL. LINE socket and the wall

press

.

 

socket (see page 9).

Make sure that the telephone line is good.

 

 

 

 

 

 

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Sharp UX-P710, UX-A760 Problems and Solutions, Line error, Dialling and transmission problems, Problem Solution