AirCard 555 Network Card User Guide

Table 9-1: Problem Causes and Suggestions

Problem

 

Possible Causes

 

Suggestions

 

 

 

 

 

When clicking the

a.

KeyGuard is on.

a.

Turn KeyGuard off. See page 73.

dial pad buttons,

 

 

 

 

nothing happens.

 

 

 

 

 

 

 

 

Windows 2000: The

a. Dial-Up Networking needs to

a.

Close Watcher. Access Dial-Up

drop-down list of

 

be refreshed.

 

Networking (My Computer > Dial-Up

connections in the

 

 

 

Networking). Enter information as

main Watcher

 

 

 

requested. Restart Watcher.

window is empty.

 

 

 

 

 

 

 

Dial-Up Networking

 

 

 

 

does not show the

 

 

 

 

Express Network

 

 

 

 

and Quick 2 Net

 

 

 

 

connections.

 

 

 

 

 

 

 

The error “read

This error occurs in Windows 98

Uninstall the Venturi software and reinstall

socket in use”

and Windows Me if you install the

it from the AirCard CD. To uninstall Venturi:

occurs.

AirCard driver after you install

1.

Open the Control Panel (by selecting

 

Venturi. (The reason for the error

 

 

Start > Settings > Control Panel).

 

is that Venturi installs a software

 

 

2.

Double click the Add/Remove

 

layer that is effectively removed

 

during driver installation.)

 

Programs icon.

 

 

 

3.

Select Venturi Personal Client and

 

 

 

 

click the Add/Remove… button.

 

 

 

4.

Confirm that you want to remove the

 

 

 

 

software by clicking OK.

 

 

 

Install the Venturi software using the

 

 

 

instructions on page 33.

 

 

 

 

Watcher displays the

Inadequate signal strength may

a.

Ensure your antenna is properly

message, “Not in

occur for any of these reasons:

 

attached and is perpendicular to the

service”, in the LCD

a.

You are outside the network

 

AirCard.

area of the Watcher

 

coverage area.

b.

Verify that you are within the coverage

window and the

 

antenna icon is

b. Your antenna is not attached

 

area of your service provider.

crossed out.

 

or is pointed in the wrong

 

Coverage maps are available from the

 

 

direction.

 

Sierra Wireless web site,

 

c. You may be inside a building

 

www.sierrawireless.com.

 

c.

Try changing your location or re-

 

 

or near a structure that is

 

 

causing radio interference.

 

orienting your antenna.

 

 

 

 

 

 

 

 

 

 

 

 

100

 

 

 

 

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