
AirCard 555 Network Card User Guide
Table 9-1: Problem Causes and Suggestions
Problem |
| Possible Causes |
| Suggestions |
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When clicking the | a. | KeyGuard is on. | a. | Turn KeyGuard off. See page 73. |
dial pad buttons, |
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nothing happens. |
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Windows 2000: The | a. | a. | Close Watcher. Access | |
| be refreshed. |
| Networking (My Computer > | |
connections in the |
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| Networking). Enter information as |
main Watcher |
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| requested. Restart Watcher. |
window is empty. |
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does not show the |
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Express Network |
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and Quick 2 Net |
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connections. |
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The error “read | This error occurs in Windows 98 | Uninstall the Venturi software and reinstall | ||
socket in use” | and Windows Me if you install the | it from the AirCard CD. To uninstall Venturi: | ||
occurs. | AirCard driver after you install | 1. | Open the Control Panel (by selecting | |
| Venturi. (The reason for the error | |||
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| Start > Settings > Control Panel). | ||
| is that Venturi installs a software |
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| 2. | Double click the Add/Remove | ||
| layer that is effectively removed | |||
| during driver installation.) |
| Programs icon. | |
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| 3. | Select Venturi Personal Client and |
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| click the Add/Remove… button. |
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| 4. | Confirm that you want to remove the |
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| software by clicking OK. |
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| Install the Venturi software using the | |
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| instructions on page 33. | |
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Watcher displays the | Inadequate signal strength may | a. | Ensure your antenna is properly | |
message, “Not in | occur for any of these reasons: |
| attached and is perpendicular to the | |
service”, in the LCD | a. | You are outside the network |
| AirCard. |
area of the Watcher |
| coverage area. | b. | Verify that you are within the coverage |
window and the |
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antenna icon is | b. Your antenna is not attached |
| area of your service provider. | |
crossed out. |
| or is pointed in the wrong |
| Coverage maps are available from the |
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| direction. |
| Sierra Wireless web site, |
| c. You may be inside a building |
| www.sierrawireless.com. | |
| c. | Try changing your location or re- | ||
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| or near a structure that is | ||
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| causing radio interference. |
| orienting your antenna. |
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100 |
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| 2130142 |
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