
Chapter 9: Troubleshooting Tips
7.Select Display a list of the known drivers for this device so that I can choose a specific driver and Next.
8.Click the Have Disk… button.
9.Enter d:\Drivers\Win2k, where d is the drive letter for your
10.Click Next.
11.If the Digital Signature Not Found window displays, click
Yes.
12.Click Finish to proceed. Repeat steps 6 to 12 as prompted.
If you are prompted to restart your PC, click Yes. Otherwise, restart your PC from the Start menu. (You must restart your PC to complete the driver installation.)The correct driver is then installed.
Windows Me
To verify that the correct driver is installed:
•Locate the existing driver
•Replace the driver with the Windows Me driver from the AirCard installation CD.
Locating the Existing Driver
1.Open the Control Panel by selecting Start > Settings > Control Panel.
2.If the System icon is not in the window, view all Control Panel options.
3.Double click the System icon.
4.Click the Device Manager tab.
5.Locate the AirCard entries by using the “+” signs to expand the listings. (I.e. to see all the installed modems, click the “+” sign to the left of Modems.) The AirCard should have 3 entries:
1The AirCard should display under Multifunction adapters as Sierra Wireless AirCard 555 PC Card Parent.
2The AirCard should display under Modems as Sierra Wireless AirCard 555 Modem.
3The AirCard should display under Network adapters as
Sierra Wireless AirCard 555 Adapter.
If the listings above do not appear, identify the listing for the AirCard by ejecting the AirCard. This causes the driver listing for the AirCard to disappear from the list. Reinsert the AirCard again to cause the driver listing to reappear. You can identify the entries for the AirCard by observing which entries are affected when you eject and reinsert the AirCard.
Installation and Use on Notebook PCs
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