Sony DCR-TRV5E Trouble check

English

Trouble check

If you run into any problem using the camcorder, use the following table to troubleshoot the problem. Should the difficulty persist, disconnect the power source and contact your Sony dealer or local authorized Sony service facility.

Camcorder

Power

Symptom Cause and/or corrective actions

The power is not on.

•The battery pack is not installed. mInstall the battery pack. (p. 10)

•The battery is dead.

mUse a charged battery pack. (p. 7)

•The AC power adaptor is not connected to mains. mConnect the AC power adaptor to mains. (p. 28)

The power goes off.	• While being operated in CAMERA mode, the camcorder has
		been in Standby mode for more than 5 minutes.
		mSet the POWER switch to OFF, then to CAMERA. (p. 13)
	•	The battery is dead.
		mUse a charged battery pack. (p. 7)
The battery pack is quickly discharged.	•	The ambient temperature is too low. (p. 88)
	•	The battery pack has not been charged fully.
		mCharge the battery pack again. (p. 7)
	•	The battery pack is completely dead, and cannot be recharged.
		mUse another battery pack. (p. 28)

Operation

Symptom	Cause and/or corrective actions
START/STOP does not operate.	• The tape is stuck to the drum.
	mEject the cassette. (p. 11)
	• The tape has run out.
	mRewind the tape or use a new one. (p. 24)
	• The POWER switch is set to PLAYER.
	mSet it to CAMERA. (p. 12)
	• The tab on the cassette is out (red).
	mUse a new tape or slide the tab. (p. 11)

The cassette cannot be removed from the holder.

•The battery is dead.

mUse a charged battery pack or the AC power adaptor. (p. 7, 28)

{and 6indicators flash and no function	•	Moisture condensation has occurred.
except for cassette ejection works.		mRemove the cassette and leave the camcorder for at least 1
		hour. (p. 94)
“CLOCK SET” appears when the	•	Reset the date and time. (p. 86)
camcorder is turned on.

The End Search function does not activate.

•You did not make a new recording after reinserting the cassette.

•The tape without cassette memory ejected after recording.

100