CHAPTER 4

4.1DIAGNOSING BASIC PRINTER PROBLEMS

Figure 4-1 shows a diagnostic flow diagram designed to reproduce problems related to card images and card transports. Two tables follow that offer associated details and section references.

Check for Print

Anomalies

LOOK FOR:

No Image

Faint Image

Artifacts

Horizontal Line(s)

Vertical Lines

Sticking Ribbon

Washout

Ribbon Sheared

Image Off Center

CMYK Not Aligned

Abrupt Color Change

Bad Ribbon Sync.

Diagnosing Basic

Printer Step 1

Turn Power On

Power

LED Turns No

On

Yes

Cycle Power

With Panel

Button Pressed

Yes

Test Card

No

 

Emerges?

 

Check Power,

Fuse, Cord, etc.

Check Card

Transport

Path

LOOK FOR:

No Card Feed

Multiple Card Jam

Partial Card Feed

Stall at Cleaning Roller

Stall Past Platen Roller

Stall at Encoder Guides

Figure 4-1. Problems Duplicated by a Test Print.

4-2

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The Eltron Company P310 manual Diagnosing Basic Printer Problems, Problems Duplicated by a Test Print