Service

Troubleshooting Chart

Oven ProblemPossible Causes and Suggested Solutions

Oven door is locked and will not open, even after cooling. Turn the oven off at the circuit breaker and wait five min-

 

utes. Turn breaker back on. The oven should reset itself

 

and will be operable.

 

 

Oven is not heating.

Check circuit breaker or fuse box to your house. Make

 

sure there is proper electrical power to the oven. Be sure

 

oven temperature has been selected.

Oven is not cooking evenly.

Refer to cooking charts for recommended rack position. Check “Getting the Most Out of Your Appliance“ for tips and suggestion.

Baking results are not as expected.

Refer to cooking charts for recommended rack position. Check “Getting the Most Out of Your Appliance“ for tips and suggestion. Adjust oven calibration if necessary.

See “Oven Temperature Offset“ under “User Settings“.

Food takes longer to cook than expected.

The oven is carefully calibrated to provide accurate results. However, the temperature can be offset if food is consistently too brown or too light. See “Oven Tempera- ture Offset“ under “User Settings“.

Food is overcooked.

The oven is carefully calibrated to provide accurate

 

results. However, the temperature can be offset if food is

 

consistently too brown or too light. See “Oven Tempera-

 

ture Offset“ under “User Settings“.

Convection Bake/True Convection results are not as expected.

The oven temperature must be manually reduced by 25 °F. Refer to cooking charts and tips for rack positions, cooking times and pan selection. Adjust oven calibration if necessary. See “Oven Temperature Offset“ under “User Settings“.

Oven temperature is too hot or too cold.

The oven thermostat needs adjustment. See “Oven Tem- perature Offset“ under “User Settings“.

Oven light is not working properly.

Replace or reinsert the light bulb if loose or defective. Touching the bulb with fingers may cause the bulb to burn out.

Oven light does not turn off.

Check for obstruction in oven door. Check to see if hinge is bent.

Cannot remove lens cover on light.

There may be soil build-up around the lens cover. Wipe lens cover area with a clean dry towel prior to attemping to remove the lens cover.

Oven is not self-cleaning properly.

Allow the oven to cool before running self-clean. Always wipe out loose soils or heavy spillovers before running self-clean. If oven is badly soiled, set oven for the maxi- mum self-clean time.

Clock and timer are not working properly.

Make sure there is electrical power to oven.

“E“ and a number appears in display and control beeps.

This is a fault code. Follow the instructions in the display.

 

If the code remains or there are no instructions in the

 

display, press INFO to display more information (if appli-

 

cable) and to turn off the beep. If the code is still dis-

 

played, write down the fault code number, turn off the

 

oven, and call Service.

With a new oven there is a strong odor when oven is turned on.

This is normal with a new oven and will disappear after a few uses. Operating the self-clean cycle also “burns-off“ the smell more quickly.

Control does not react when a key is touched.

Be sure that pad is clean. Touch the center of the touch- pad. Use the flat part of your finger.

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Thermador PODMW301J, PODM301J, POD301J Service, Troubleshooting Chart, Oven ProblemPossible Causes and Suggested Solutions
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PODC302J, POD301J, PODMW301J, PODM301J specifications

Thermador is a brand synonymous with luxury kitchen appliances, and their PODMW301J and DWHD651JFP models epitomize this excellence. The PODMW301J is a sophisticated microwave oven that seamlessly integrates with other kitchen appliances, while the DWHD651JFP is an advanced dishwasher designed for superior performance and efficiency.

Starting with the Thermador PODMW301J, this built-in microwave oven boasts a sleek design that complements any modern kitchen. One of its standout features is the Convection Cooking technology, which evenly distributes heat for consistent cooking results. This feature is particularly useful for baking, ensuring that dishes come out perfectly cooked every time. The PODMW301J also features a large capacity, making it suitable for cooking larger meals or multiple dishes at once.

Equipped with a sensor cooking option, the PODMW301J can automatically adjust cooking times and power levels based on the food’s moisture. This ensures an optimal cooking experience that takes the guesswork out of microwaving. Additionally, the unit offers several pre-programmed settings tailored for a variety of tasks, such as defrosting, reheating, and popcorn popping, streamlining the cooking process.

Moving to the DWHD651JFP, this dishwasher is designed with both efficiency and performance in mind. It features Thermador’s Star Dry technology, which enhances drying performance through special ventilation and airflow management, eliminating the need for hand-drying after cycles. The DWHD651JFP also boasts a flexible third rack that maximizes loading capacity, allowing homeowners to fit more dishes in each load.

Another key characteristic of the DWHD651JFP is its innovative Quiet Shield technology, which keeps the operational noise to a minimum, making it one of the quieter dishwashers on the market. With a powerful 4-stage filtration system, the dishwasher ensures that dishes come out clean and free of food particles.

Both the PODMW301J and DWHD651JFP models reflect Thermador’s commitment to superior craftsmanship and cutting-edge technology, making them invaluable additions to any luxury kitchen. Whether it’s the microwave's convection feature or the dishwasher's drying performance, these models stand out in their respective categories with functional design and innovative features that enhance the cooking and cleaning experience.
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