Invalid File Exception Handle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262 Invalid File Handle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263 Invalid Handle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263 Open.dll File Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263 Invalid IDS Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

TopAccess Error Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265 Cannot Interpret Message Log Errors . . . . . . . . . . . . . . . . . . . . . . . . 265 Changes Made to GL-1020 Settings Did Not Take Effect . . . . . . . . . 265 Jobs Log Status “Unserviceable”. . . . . . . . . . . . . . . . . . . . . . . . . . . . 265 GL-DocMon Error Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267 GL-DocMon Status: “The GL-1020 is not responding” . . . . . . . . . . . 267 Cannot View Job in GL-DocMon Print Queue . . . . . . . . . . . . . . . . . . 269 Cannot Interpret GL-DocMon Messages/Warnings/Errors . . . . . . . . 270 GL-DocMon Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271 Document is unserviceable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271 Printer has a paper jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271 Printer is offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271 Cassette is out of paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271 Printer door is open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272 Printer requires attention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272 Printer Driver Installation Error Messages . . . . . . . . . . . . . . . . . . . . . . . 273 Setup Needs to Copy Windows NT® Files . . . . . . . . . . . . . . . . . . . . 273 Client Software CD Now Required . . . . . . . . . . . . . . . . . . . . . . . . . . 273 File *.DRV on Client CD Count Not Be Found. . . . . . . . . . . . . . . . . . 273 Location Does Not Contain Information About Your Hardware . . . . . 274 This Port is Currently in Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274 Problem with the Current Printer Setup. . . . . . . . . . . . . . . . . . . . . . . 274 Printer Driver General Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274 Driver Mapped to Wrong Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274 Command Line Options Not Processed by GL-1020 . . . . . . . . . . . . 275 Cannot Remember Document Password . . . . . . . . . . . . . . . . . . . . . 276 Retrieval of Printer Configuration Failed . . . . . . . . . . . . . . . . . . . . . . 276 Twain Driver Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277 Cannot Find the GL-1020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277 Cannot Access TWAIN Folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277 TWAIN Driver Dialog Does Not Appear. . . . . . . . . . . . . . . . . . . . . . . 277 Cannot Acquire Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277 B/W Image Reversed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278 Cannot Acquire Multi-Page Document . . . . . . . . . . . . . . . . . . . . . . . 278 Cannot Open a Password Protected Folder or Document . . . . . . . . 278

18 TROUBLESHOOTING OUTPUT ERRORS . . . . . . . . . . . . . . . . . . . . . 280

Job Submitted But Never Printed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281

Error Message Printed Instead of Job . . . . . . . . . . . . . . . . . . . . . . . . . . 282

Stapling Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282

Documents Stapled in Wrong Order . . . . . . . . . . . . . . . . . . . . . . . . . 282

Multiple Copies Stapled Together . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

12

GL-1020 Administrator’s Guide

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Image 12
Toshiba GL-1020 manual Troubleshooting Output Errors

GL-1020 specifications

The Toshiba GL-1020 is a cutting-edge printer that exemplifies Toshiba's commitment to innovation in the field of printing technology. Designed to cater to both home and office environments, this printer brings together efficiency, design, and advanced features to enhance user experience.

One of the standout features of the GL-1020 is its robust printing speed. With the ability to produce high-quality prints at a rapid pace, users can expect quick turnaround times, making it an ideal solution for businesses that rely on prompt document delivery. The resolution of the prints is equally impressive, boasting clarity and precision that meet the demands of various document types, whether they are text-heavy reports or intricate graphics.

The GL-1020 incorporates advanced inkjet technology, which provides a wider color range and vibrant output. This technology ensures that every printout appears sharp and color-accurate, making it perfect for marketing materials and presentation documents. Moreover, the printer is engineered for cost efficiency, allowing users to produce high-volume prints without incurring significant expense. With compatible ink cartridges that yield a high number of pages, users will find themselves replacing supplies less frequently.

Connectivity is another strong point of the Toshiba GL-1020. The printer supports various interfaces, including USB and Wi-Fi, enabling seamless integration into different network environments. This flexibility allows multiple devices to connect and print effortlessly, enhancing productivity in shared spaces. In addition to wireless printing, the GL-1020 supports mobile printing technologies, such as Apple AirPrint and Google Cloud Print, facilitating printing from smartphones and tablets.

User-friendliness is at the forefront of the GL-1020’s design. The printer features an intuitive control panel with a clear display, making navigation and operation straightforward for users of all skill levels. Maintenance has also been considered; the printer’s design allows for easy cartridge replacement and routine upkeep, ensuring that it remains in optimal condition with minimal effort.

In conclusion, the Toshiba GL-1020 represents a significant advancement in printing technology. With its high-speed printing, superior inkjet technology, versatile connectivity options, and user-friendly design, it is an exemplary tool for anyone seeking reliable and high-quality printing solutions. Whether for personal use or professional demands, the GL-1020 stands out as a top choice in today's competitive market.