Troubleshooting Checklist

Cannot Print From Client

 

 

 

 

For

Possible Cause

Check

Yes

No

Instructions,

Go To...

 

 

 

 

 

Hardware Error

 

 

 

 

 

 

 

 

 

The copier is not

1 Is the copier functioning

Next

￿

Copier

functioning properly

normally? Do copy jobs output

Step

 

Maintenance

￿

 

 

properly?

 

Calls on

 

 

 

 

 

 

 

 

 

 

 

page 242.

 

 

 

 

 

The copier is not

2 Check the Device page of

Next

￿

Contact your

equipped with

TopAccess. Are the options

Step

 

TOSHIBA

specified

specified for the job supported by

￿

 

authorized

 

 

components

the hardware configuration? If

 

 

dealer for

 

not, delete the job, install the

 

 

support.

 

required components, and try

 

 

 

 

 

 

 

again.

 

 

 

 

 

 

 

 

The copier is not

3 Press PRINTER/NETWORK on the

Next

￿

“Starting

communicating with

copier’s LCD touch screen. Does

Step

 

Controller,

￿

 

the GL-1020

the Print main menu display?

 

Please Wait” or

 

 

 

 

 

 

“Shut-down in

 

 

 

 

Progress, Please

 

 

 

 

Wait” Message

 

 

 

 

Appears on

 

 

 

 

page 239.

 

 

 

 

 

Network Error

 

 

 

 

 

 

 

 

 

The GL-1020 is not

4 Can you print jobs from other

Next

￿

Cannot Print To

properly configured

client workstations?

Step

 

GL-1020 Device

￿

 

for the network.

 

 

on page 258.

 

 

 

 

 

 

 

 

NOTE: At this point, you have identified the problem is most likely related to a client-side error. Refer to

the section that applies to the client operating system you are trying to print from: the Windows®, Macintosh, or Unix operating system.

Client Error (Windows® Platform)

The driver on the

5 Have you ever printed

Next

￿

Driver Mapped

client machine is not

successfully from this client

Step

 

to Wrong Port on

￿

 

mapped to the

workstation?

 

page 274.

 

 

correct printer port

 

 

 

 

 

 

 

 

 

234

GL-1020 Administrator’s Guide

Page 234
Image 234
Toshiba GL-1020 manual 234, Calls on

GL-1020 specifications

The Toshiba GL-1020 is a cutting-edge printer that exemplifies Toshiba's commitment to innovation in the field of printing technology. Designed to cater to both home and office environments, this printer brings together efficiency, design, and advanced features to enhance user experience.

One of the standout features of the GL-1020 is its robust printing speed. With the ability to produce high-quality prints at a rapid pace, users can expect quick turnaround times, making it an ideal solution for businesses that rely on prompt document delivery. The resolution of the prints is equally impressive, boasting clarity and precision that meet the demands of various document types, whether they are text-heavy reports or intricate graphics.

The GL-1020 incorporates advanced inkjet technology, which provides a wider color range and vibrant output. This technology ensures that every printout appears sharp and color-accurate, making it perfect for marketing materials and presentation documents. Moreover, the printer is engineered for cost efficiency, allowing users to produce high-volume prints without incurring significant expense. With compatible ink cartridges that yield a high number of pages, users will find themselves replacing supplies less frequently.

Connectivity is another strong point of the Toshiba GL-1020. The printer supports various interfaces, including USB and Wi-Fi, enabling seamless integration into different network environments. This flexibility allows multiple devices to connect and print effortlessly, enhancing productivity in shared spaces. In addition to wireless printing, the GL-1020 supports mobile printing technologies, such as Apple AirPrint and Google Cloud Print, facilitating printing from smartphones and tablets.

User-friendliness is at the forefront of the GL-1020’s design. The printer features an intuitive control panel with a clear display, making navigation and operation straightforward for users of all skill levels. Maintenance has also been considered; the printer’s design allows for easy cartridge replacement and routine upkeep, ensuring that it remains in optimal condition with minimal effort.

In conclusion, the Toshiba GL-1020 represents a significant advancement in printing technology. With its high-speed printing, superior inkjet technology, versatile connectivity options, and user-friendly design, it is an exemplary tool for anyone seeking reliable and high-quality printing solutions. Whether for personal use or professional demands, the GL-1020 stands out as a top choice in today's competitive market.