TOPACCESS ERROR CONDITIONS

Cannot Interpret Message Log Errors

Problem Description

The Message Log page displays the list of error, warning, and informational messages generated by the controller. By selecting an individual entry in the Message Log, you can view the information about the record, including the Date/Time, Severity, Subsystem, Description, Location, and Data Path.

Corrective Action

For a complete list of Error Messages, refer to the table “Jobs Log

Status Messages.”

Changes Made to GL-1020 Settings Did Not Take Effect

Problem Description

Changes made to controller properties or copier attribute settings did not take effect.

Corrective Action

Sometimes when you make changes to controller settings from TopAccess, you may have to reboot the controller for the changes to take effect. When you change copier attributes, you must turn the copier off and back on again for the changes to take effect.

Jobs Log Status “Unserviceable”

Problem Description

Unless there is a hardware error, a job is considered “unserviceable” if the controller does not support the features selected for the job. This most often occurs when a non- TOSHIBA driver is used to submit a job to the controller.

For example, it is possible to select an HP LaserJet driver in a Windows® environment and direct it to the network port to which the controller is attached. Since the default configuration is PCL, the controller may not recognize that the print commands are coming from a non-TOSHIBA driver and request services the GL-1020 does not provide.

GL-1020 Administrator’s Guide

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Toshiba GL-1020 manual 265, Topaccess Error Conditions, Cannot Interpret Message Log Errors, Jobs Log Status Unserviceable

GL-1020 specifications

The Toshiba GL-1020 is a cutting-edge printer that exemplifies Toshiba's commitment to innovation in the field of printing technology. Designed to cater to both home and office environments, this printer brings together efficiency, design, and advanced features to enhance user experience.

One of the standout features of the GL-1020 is its robust printing speed. With the ability to produce high-quality prints at a rapid pace, users can expect quick turnaround times, making it an ideal solution for businesses that rely on prompt document delivery. The resolution of the prints is equally impressive, boasting clarity and precision that meet the demands of various document types, whether they are text-heavy reports or intricate graphics.

The GL-1020 incorporates advanced inkjet technology, which provides a wider color range and vibrant output. This technology ensures that every printout appears sharp and color-accurate, making it perfect for marketing materials and presentation documents. Moreover, the printer is engineered for cost efficiency, allowing users to produce high-volume prints without incurring significant expense. With compatible ink cartridges that yield a high number of pages, users will find themselves replacing supplies less frequently.

Connectivity is another strong point of the Toshiba GL-1020. The printer supports various interfaces, including USB and Wi-Fi, enabling seamless integration into different network environments. This flexibility allows multiple devices to connect and print effortlessly, enhancing productivity in shared spaces. In addition to wireless printing, the GL-1020 supports mobile printing technologies, such as Apple AirPrint and Google Cloud Print, facilitating printing from smartphones and tablets.

User-friendliness is at the forefront of the GL-1020’s design. The printer features an intuitive control panel with a clear display, making navigation and operation straightforward for users of all skill levels. Maintenance has also been considered; the printer’s design allows for easy cartridge replacement and routine upkeep, ensuring that it remains in optimal condition with minimal effort.

In conclusion, the Toshiba GL-1020 represents a significant advancement in printing technology. With its high-speed printing, superior inkjet technology, versatile connectivity options, and user-friendly design, it is an exemplary tool for anyone seeking reliable and high-quality printing solutions. Whether for personal use or professional demands, the GL-1020 stands out as a top choice in today's competitive market.