COMMON ERRORS

Startup Page Does Not Print

Problem Description

If a startup page does not print when you power on the copier, this indicates there is a problem either with copier operation or with communications between the copier and the controller. However, if the startup page does print but all the values are “none,” this could indicate that someone pressed the RESTORE DEFAULTS key. Reboot the controller. If the values are still “none,” contact your TOSHIBA authorized dealer for support.

The following checklist helps you identify the source of the error and directs to you where you can find more information about resolving it. If the problem persists after you have followed all of the steps, contact your TOSHIBA authorized dealer for further assistance.

Troubleshooting Checklist

Startup Page Does Not Print

 

 

 

 

For

Possible Cause

Check

Yes

No

Instructions,

Go To...

 

 

 

 

 

Miscommunication

1 Check the copier LCD touch

End

Call

Reboot the

between the copier

screen. Press PRINTER/

 

 

controller to

and the controller

NETWORK. Does the print/admin

 

 

restore

 

panel appear?

 

 

communication.

 

 

 

 

Refer to

 

 

 

 

Rebooting the

 

 

 

 

Controller on

 

 

 

 

page 56.

 

 

 

 

 

“Starting Controller, Please Wait” or “Shut-down in Progress, Please Wait” Message Appears

Problem Description

The first response many users have to seeing this error message displayed on the copier’s LCD touch screen is to restart the controller. However, doing so can corrupt the GL-1020 controller’s software or its hard disk. Often, the message simply indicates unsynchronized communication between the copier and the GL-1020, which is easy to resolve. Other times, the message results from damaged hardware or corrupt software.

GL-1020 Administrator’s Guide

239

Page 239
Image 239
Toshiba GL-1020 manual 239, Common Errors, Startup Page Does Not Print, End Call

GL-1020 specifications

The Toshiba GL-1020 is a cutting-edge printer that exemplifies Toshiba's commitment to innovation in the field of printing technology. Designed to cater to both home and office environments, this printer brings together efficiency, design, and advanced features to enhance user experience.

One of the standout features of the GL-1020 is its robust printing speed. With the ability to produce high-quality prints at a rapid pace, users can expect quick turnaround times, making it an ideal solution for businesses that rely on prompt document delivery. The resolution of the prints is equally impressive, boasting clarity and precision that meet the demands of various document types, whether they are text-heavy reports or intricate graphics.

The GL-1020 incorporates advanced inkjet technology, which provides a wider color range and vibrant output. This technology ensures that every printout appears sharp and color-accurate, making it perfect for marketing materials and presentation documents. Moreover, the printer is engineered for cost efficiency, allowing users to produce high-volume prints without incurring significant expense. With compatible ink cartridges that yield a high number of pages, users will find themselves replacing supplies less frequently.

Connectivity is another strong point of the Toshiba GL-1020. The printer supports various interfaces, including USB and Wi-Fi, enabling seamless integration into different network environments. This flexibility allows multiple devices to connect and print effortlessly, enhancing productivity in shared spaces. In addition to wireless printing, the GL-1020 supports mobile printing technologies, such as Apple AirPrint and Google Cloud Print, facilitating printing from smartphones and tablets.

User-friendliness is at the forefront of the GL-1020’s design. The printer features an intuitive control panel with a clear display, making navigation and operation straightforward for users of all skill levels. Maintenance has also been considered; the printer’s design allows for easy cartridge replacement and routine upkeep, ensuring that it remains in optimal condition with minimal effort.

In conclusion, the Toshiba GL-1020 represents a significant advancement in printing technology. With its high-speed printing, superior inkjet technology, versatile connectivity options, and user-friendly design, it is an exemplary tool for anyone seeking reliable and high-quality printing solutions. Whether for personal use or professional demands, the GL-1020 stands out as a top choice in today's competitive market.